A round of applause for easyJet.com today for confirming many passengers' suspicions as to how airlines view their customers. Try this answer (http://easyjet.custhelp.com/cgi-bin/easyjet.cfg/php/enduser/std_adp.php?p_faqid=423&p_created=1125582870&p_sid=diJYIvxi&p_accessibility=0&p_redirect=&p_lva=64&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MjEmcF9wcm9kcz0mcF9jYXRzPSZwX3B2PSZwX2N2PSZwX3BhZ2U9MSZwX3NlYXJjaF90ZXh0PWFzc2lzdGFuY2U*&p_li=&p_topview=1) to a query regarding "assistance", paying close attention to the category from which it comes:

Splendid. Just give 48 hours' notice and easyJet.com will indeed be happy to help granny into cattle class. ®

Bootnote

Thnaks to Mark Rison for alerting us to this refreshing piece of honesty.

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