Another bit of Proxima' Centauri product suite has now been integrated into Compuware's Vantage Application Performance Management suite, allowing the latter to now launch Vantage Service Manager, a tool that informs IT, in real-time, on the level of service being provided to customers, while at the same time measuring customer satisfaction levels.
The piecemeal integration of elements of Centauri comes following Compuware's acquisition of Proxima earlier this year. The final coup de grace in the integration process is not expected until Q3.
The new Service Manager offering delivers prepackaged dashboards for IT and line-of-business managers that provide real-time and historical information about business-critical services.
According to Compuware, it can help to accelerate the development of business systems while also improving the applications quality. As Q3 is only a couple of months away, however, some users may prefer to wait for the full and final integration. ®