Kingston Communications, recently rebranded as KCom, has lost its connection to BT and, therefore, the wider world beyond the Humber.
Several concerned Hull residents, and Reg readers, got in touch to say they could not access bt.com or other sites on the BT network because of a routing problem.
KCom provided us with the following statement:
The KCOM Group and other Internet Service Providers are experiencing a general network issue that has been affecting Internet and Email services across the UK today.
This fault has resulted in some customers experiencing intermittent Internet and Email service.
Whilst this network fault is outside of our control we are working with network providers at the highest level as a matter of urgency to resolve this issue and return to a normal service.
Hull is the only city in the UK with its own independent telecoms company. ®