Networking provider Colt has quietly offshored some of its network operations to a team based in India.
The firm claimed today the move of its transmission backbone monitoring team to the sub-continent, which took place on Monday, will have no impact on customers.
"Customer contact will still be handled by our team in Barcelona," a spokeswoman said.
She said insider reports received by El Reg that the Indian staff had not been properly trained to run the relevant equipment were untrue.
"This has been planned for a long time," she said. ®