Respect your BOFH or watch your small biz fail

Study says hierarchical position of IT important for success of SMEs


Small and medium manufacturing businesses that don't put IT high up in their strategy decisions are scuppering their chances of success, according to a new study.

Researchers at Concordia University in Canada looked at IT performance at 44 manufacturing SMEs (those with between 10 and 299 employees) in France and found that the role they gave to their technological applications had a direct effect on their business value.

The business school researchers said that the internet was key to surviving, much less competing, in a fragile economy, but IT applications that allowed small manufacturers to control their channel and assess the impact of their product on the market were also important.

The research showed that SMEs often leave IT to the finance or accounting department when they should be looking at technology at the management level, something many BOFH readers will know plenty about.

"We found that the role given to technological applications in a manufacturing SME's strategic plan positively affects how they perform for the business," said Anne-Marie Croteau, an associate professor in the department of decision sciences and management information systems (DSMIS) at Concordia's school of business.

"First, it affects IT performance directly, and second, it affects how IT performs in an indirect way, via its influence on how well the technology is managed but how users exploit the information made available to them through the applications," she added.

The study said that an autonomous IT with a designated manager high up on the ladder was "an indication of a sophisticated management".

The research was presented as part of the Sixth International Conference on Internet and Web Applications and Services. ®

Similar topics

Broader topics


Other stories you might like

  • Did ID.me hoodwink Americans with IRS facial-recognition tech, senators ask
    Biz tells us: Won't someone please think of the ... fraud we've stopped

    Democrat senators want the FTC to investigate "evidence of deceptive statements" made by ID.me regarding the facial-recognition technology it controversially built for Uncle Sam.

    ID.me made headlines this year when the IRS said US taxpayers would have to enroll in the startup's facial-recognition system to access their tax records in the future. After a public backlash, the IRS reconsidered its plans, and said taxpayers could choose non-biometric methods to verify their identity with the agency online.

    Just before the IRS controversy, ID.me said it uses one-to-one face comparisons. "Our one-to-one face match is comparable to taking a selfie to unlock a smartphone. ID.me does not use one-to-many facial recognition, which is more complex and problematic. Further, privacy is core to our mission and we do not sell the personal information of our users," it said in January.

    Continue reading
  • Meet Wizard Spider, the multimillion-dollar gang behind Conti, Ryuk malware
    Russia-linked crime-as-a-service crew is rich, professional – and investing in R&D

    Analysis Wizard Spider, the Russia-linked crew behind high-profile malware Conti, Ryuk and Trickbot, has grown over the past five years into a multimillion-dollar organization that has built a corporate-like operating model, a year-long study has found.

    In a technical report this week, the folks at Prodaft, which has been tracking the cybercrime gang since 2021, outlined its own findings on Wizard Spider, supplemented by info that leaked about the Conti operation in February after the crooks publicly sided with Russia during the illegal invasion of Ukraine.

    What Prodaft found was a gang sitting on assets worth hundreds of millions of dollars funneled from multiple sophisticated malware variants. Wizard Spider, we're told, runs as a business with a complex network of subgroups and teams that target specific types of software, and has associations with other well-known miscreants, including those behind REvil and Qbot (also known as Qakbot or Pinkslipbot).

    Continue reading
  • Supreme Court urged to halt 'unconstitutional' Texas content-no-moderation law
    Everyone's entitled to a viewpoint but what's your viewpoint on what exactly is and isn't a viewpoint?

    A coalition of advocacy groups on Tuesday asked the US Supreme Court to block Texas' social media law HB 20 after the US Fifth Circuit Court of Appeals last week lifted a preliminary injunction that had kept it from taking effect.

    The Lone Star State law, which forbids large social media platforms from moderating content that's "lawful-but-awful," as advocacy group the Center for Democracy and Technology puts it, was approved last September by Governor Greg Abbott (R). It was immediately challenged in court and the judge hearing the case imposed a preliminary injunction, preventing the legislation from being enforced, on the basis that the trade groups opposing it – NetChoice and CCIA – were likely to prevail.

    But that injunction was lifted on appeal. That case continues to be litigated, but thanks to the Fifth Circuit, HB 20 can be enforced even as its constitutionality remains in dispute, hence the coalition's application [PDF] this month to the Supreme Court.

    Continue reading

Biting the hand that feeds IT © 1998–2022