Western Digital is cutting the distribution warranty period for Caviar Blue, Caviar Green and Scorpio Blue drives from three to two years.
Channel partners have been sent a letter from SelectWD explaining this, which says Caviar Black and Scorpio Black drives will continue to enjoy a five-year warranty. We understand WD's AV drives and its external drives have unchanged warranty periods.
The SelectWD letter says:
This new warranty policy will be effective for drives shipped from January 2nd, 2012. It is important that you take a moment to update your website(s) and collateral to reflect this change for effected drives shipped after January 1st, 2012.
All drives shipped to distributors prior to Jan. 2nd 2012 will retain the current warranty terms. Because of existing inventory in the distribution channel there will be a short period of time when some drives with a 3-year warranty will be sold at the same time as drives with a 2-year warranty.
If you have any doubt about the warranty of a drive you purchased, you can go to support.wdc.com, select Warranty and RMA Services and proceed to the Warranty Check page.
The letter goes on to say: "In the near future we will be unveiling an extended warranty offering with special pricing."
We have asked WD for comment but the company wasn't able to immediately respond. ®