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Tick-tock, TalkTalk: Users face fourth day of titsup broadband
'Network error'? You're 'avin a bubble bath, mate
TalkTalk customers are piling up complaints on the company's social network pages and forums after days of paralysed connections in the south east of England.
A number of Reg readers got in touch to gripe about the telco's broadband service slowing down to a crawl on Friday night. Sadly, the problem remained in place all weekend and continues today. The budget ISP told us:
Some of our customers may have experienced slow speeds over the weekend, because of a network error affecting parts of London and the South East.
Engineers are working to fix the problem and expect a full service to resume this afternoon. We apologise for any inconvenience this may have caused.
The four-days-and-counting disruption has led to TalkTalk firefighting complaints on Twitter and elsewhere as the grievances continue to stack up. Many customers were simply told to fill in a form explaining their individual woes.
Northern Ireland customers were also said to have been affected by the fault, which led to web pages loading very slowly. ®