A group of Microsoft researchers has used supervised machine learning to try and improve detection of fraudulent user accounts.
With Skype as their test platform, the group says it was able to achieve 68 per cent successful detection of fake accounts within four months of activity, while keeping false positives down to 5 per cent. At the same time, it claimed, it achieved a reduction in “the number of undetected fraudulent users active for over 10 months by a factor of 2.3.”
The aim, the researchers say, was to identify fraudsters “that have eluded the first line of detection systems and have been active for months”, drawing on static profile information such as age, active profile information such as the time series of a user's calls, social behaviour (adding or deleting friend contacts), and social features (such as PageRank).
The researchers note that one of their statistical techniques, the application of hidden Markov models (HMMs) to this context is new (although, interestingly, one of the authors of the paper, Moises Goldszmidt, has previously used HMMs to help predict disk failure in data centres).
The research was based on a pool of 100,000 each of legitimate and fraudulent users (as nominated by Skype), which yielded a test pool of 34,000 accounts, based on accounts which existed for 4 months without being blocked.
To protect information about users whose account information was provided by Skype for the study, the paper states that:
- All Skype IDs were anonymized using a one-way cryptographic salted hash function
- The only usage data applied to the study was the number of days each month that a user accessed particular features, such as chat, Skype calls, video calls, and Skype In / Skype Out.
- Data was kept on a dedicated machine with restricted access, and the researchers planned to delete the data when their research was complete.
Although this work concentrated on Skype, “we chose not to rely on Skype's informal intent in those definitions, nor on Skype's software … in order to develop robust, self-contained methods.”
In other words, if the work proved valuable deployed to Skype, the researchers hope the techniques could be applied to other platforms as well.
Lead author Anna Leontjeva, who was an intern at Microsoft Research when she conducted the research, is an Estonian student from the University of Tartu. The paper was prepared for last November's AISec’13 in Berlin, and is available here. ®