Domain name registrar eNom appears to have gone titsup worldwide since the early hours of this morning, according to reports from furious customers who – at time of publication – were yet to get a response from the Washington-based firm.
Reg reader Tim told us that the service buckled roughly five hours ago.
He claimed that eNom had remained completely silent, despite the fact that DNS complaints were continuing to stack up.
Indeed, gripes were flooding in over on Twitter, but eNom was yet to respond to any of its customers as El Reg went to press.
Huh, enom's DNS are down in half of the world. If you can't reach my blog... Either use a proxy or wait until they solve it #fb— Ruben Berenguel (@berenguel) March 9, 2015
@enom your DNS servivce is unstable and doing timeout. Checked with dig: connection timed out; no servers could be reached— kepes (@kepesp) March 9, 2015
dear @enom, we just want to know if you're aware of the current DNS outage and what's the estimated time for the fix— Hyubs Ursua (@hyubs) March 9, 2015
Some customers reported intermittent DNS issues with the service, while others – particularly those based in Europe – complained that their websites were down.
One subscriber flagged up flaky DNS problems to eNom last Thursday, but at the time the firm said it was unaware of any faults with its service.
The Register was unable to reach eNom at time of publication. We'll update the story if we hear back from the firm. ®