American Airlines: TITSUP computers ground US flights

Total Inability To Shift Upset Passengers

Got Tips? 27 Reg comments

American Airlines is blaming a computer breakdown for grounding its flights across the US today, sparking chaos.

In an alert circulated in the past few minutes, Uncle Sam's Federal Aviation Administration said an unspecified IT glitch has halted all American Airlines flights traveling in and out of Chicago O'Hare, Dallas-Fort Worth, and Miami International airports.

American Airlines is scrambling to notify stranded passengers of the delay as well.

The issue is likely to have a huge impact across the US, as Chicago, Dallas and Miami are all major airports, and connecting flights that travel through any of the three airports are also likely to face delays or cancellations.

Passengers are, understandably, rather upset:

Some, however, are offering advice to the beleaguered airline:

It seems the American Airlines website is also experiencing issues with some online booking and search features being down.

American Airlines web page

Web services also seem to be having trouble

At 1124 PT (1824 UTC) a spokesperson for American Airlines told The Reg: "We have resolved connectivity issues that led to a ground stop today at our Chicago, Dallas/Fort Worth and Miami hubs. We apologize for the inconvenience and are working to get our customers on their way as soon as possible." ®

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