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Hacked TalkTalk CEO: Dead as a Dido? Nope, she refuses to quit

ISP boss has 'full support of the board'

TalkTalk boss Dido Harding has refused to bow to pressure to step down from her role, as the fall out from its cyber attack debacle continues.

Earlier today the company 'fessed up to having 21,000 unique bank account numbers and sort codes breached, 28,000 obscured credit and debit card details, and 1.2 million customer email addresses, names and phone numbers.

Harding told The Telegraph she had the full support of the Talk Talk board including its chairman, founder and biggest shareholder.

She told the paper: “[Sir Charles Dunstone] sent a note to the entire company thanking me for being open about what has happened and what we are doing about it. I feel very supported by the board.”

She added: “The real danger now is scammers contacting people and pretending to be TalkTalk to get more information from them. We have said we will never contact customers about this and ask them for financial or personal details.”

TalkTalk maintains that "the credit and debit card details cannot be used for financial transactions" and states that it has "shared the affected bank details with the major UK banks so they can take their usual actions to protect customers' accounts in the highly unlikely event that a criminal attempts to defraud them". ®

The Register has created a timeline of TalkTalk's contradictory comments following on from the initial announcement of a website outage.

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