It's not just you: Massive Comcast outage blows Bay Area offline

Cable giant mum on reason for disruption

Comcast subscribers across the San Francisco Bay Area reported problems with their broadband connections Tuesday night through Wednesday morning.

People tweeted updates beginning yesterday evening that their service in the area was out, with no word from Comcast regarding the cause.

The complaints continued into Wednesday morning, with a map from monitoring website Downdetector showing that, indeed, outages were widespread for Comcast users throughout the greater San Francisco Bay Area, stretching from Marin to San Jose and over into the East Bay.

Comcast outage the morning of January 20

Service as of Wednesday morning (Source: Downdetector)

Thus far, Comcast has yet to provide word on what the cause was for the outage, or when normal service would be restored.

Comcast has, over the past year, been the subject of a number of customer complaints about both the quality of its service and run-ins customers have had with its service department. ®

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