Oh no, you're thinking, yet another cookie pop-up. Well, sorry, it's the law. We measure how many people read us, and ensure you see relevant ads, by storing cookies on your device. If you're cool with that, hit “Accept all Cookies”. For more info and to customize your settings, hit “Customize Settings”.

Review and manage your consent

Here's an overview of our use of cookies, similar technologies and how to manage them. You can also change your choices at any time, by hitting the “Your Consent Options” link on the site's footer.

Manage Cookie Preferences
  • These cookies are strictly necessary so that you can navigate the site as normal and use all features. Without these cookies we cannot provide you with the service that you expect.

  • These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

  • These cookies collect information in aggregate form to help us understand how our websites are being used. They allow us to count visits and traffic sources so that we can measure and improve the performance of our sites. If people say no to these cookies, we do not know how many people have visited and we cannot monitor performance.

See also our Cookie policy and Privacy policy.

This article is more than 1 year old

HSBC online services still offline following 'attack' on bank

Oh no - not again!

Updated HSBC customers were once again locked out of online banking this morning, following an apparent DDoS attack on the bank.

The bank tweeted: "HSBC UK internet banking was attacked this morning. We successfully defended our systems.

It added: "We are working hard to restore services, and normal service is now being resumed. We apologise for any inconvenience."

The Register has contacted HSBC for more comment and is awaiting a response.

A spokesperson for HSBC told the BBC: "HSBC internet banking came under a denial of service attack this morning, which affected personal banking websites in the UK."

Users have been unable to access the bank's browser- and app-based banking since early this morning.

One reader got in touch to report they had experienced problems since 8.30am this morning.

Another reader reported that when he tried to login via a browser, he was redirected to "www.security.hsbc.co.uk".

Numerous customers are being redirected to HSBC's phone line as a result of the outage by the bank's Twitter feed.

This is the second outage to have occurred at the bank this month. Earlier this month the bank pushed forward its chief operating officer to "profoundly apologise" for an online outage that lasted two days.

It seems January has been a month of outages for banks, with customers of RBS and Natwest also unable to access their online banking accounts two weeks ago. ®

 

Similar topics

TIP US OFF

Send us news


Other stories you might like