Adobe issues patch to nix its Mac-killing Creative Cloud update

No more will service delete important bits from your root directory


Adobe has re-issued a software a Creative Cloud update that had gobbled users' storage data.

The firm Monday said it had removed the Creative Cloud Desktop update, which it admitted “incorrectly removed” files from the Mac’s system root directory.

“We have removed the update from distribution, and are in the process of deploying a new update which addresses the issue,” Adobe said.

“When prompted for the update, Creative Cloud members should install it as normal.”

Problems surfaced on February 12 when it emerged the Creative Cloud update was deleting vital data for users of BlackBlaze drives, leaving them with the error message “your drive is no longer backed up."

Deletions were triggered when installing 3.4.0.206 of the Adobe application or by signing into the cloud service with the build. ®

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