Nest may refund owners of Revolv for “intentionally bricking” the home automation hub. As of May 15 the product and its controller app will stop working.
The Alphabet-owned firm quietly announced the Revolv's death sentence in February 2016. In response to mounting customer criticism yesterday, it told The Verge that it may compensate owners up to $300 on a "case-by-case basis".
This may be too late to avert PR disaster. "Which hardware will Google choose to intentionally brick next?," writes Arlo Gilbert, a Revolv owner, in an excoriating essay: The time that Tony Fadell sold me a container of hummus.