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GDPR: Potential fines for data security breaches more severe for data controllers than processors
Opinion Data controllers could face more severe regulatory fines than data processors for failing to keep personal data appropriately secure under the new General Data Protection Regulation.
One of the many changes that the new Regulation will deliver when it comes into force on 25 May 2018 is a new statutory obligation on data security that data processors must observe above and beyond contractual duties agreed with data controller customers.
Under current EU data protection rules service providers that process personal data on behalf of other businesses cannot be held directly liable to individuals for a breach of data security. If data processors are at fault for data breaches then it is the data controller who contracted with them who is on the hook for any non-compliance with data protection laws, although the data processor could be liable to the data controller under their contract.
The Regulation addresses this anomaly but makes a distinction between the maximum fine data protection authorities will be able to levy against data controllers compared to data processors for failings on data security.
A two-tiered sanctions regime will apply. Breaches of some provisions by businesses, which law makers have deemed to be most important for data protection, could lead to fines of up to €20 million or 4% of global annual turnover for the preceding financial year, whichever is the greater, being levied by data watchdogs. For other breaches, the authorities could impose fines on companies of up to €10m or 2% of global annual turnover, whichever is greater.
The relevant provisions on data security are contained under Articles 5 and 32 of the Regulation.
Article 5 sets out basic rules on personal data processing which only apply to data controllers, considered to be fundamental to data protection. One of those rules requires data controllers to ensure that personal data is "processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures".
According to the Article 83 provisions of the Regulation on administrative fines, where data controllers breach that Article 5 requirement they can be served with the highest possible fine that data protection authorities will be able to issue under the reformed framework.
In contrast if data processors breach their statutory data security obligations, set out under Article 32, which requires them to "implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk" of their personal data processing, then the most they could be fined is up to €10m or 2% of global annual turnover.
Data controllers are also subject to the Article 32 obligations. It therefore appears open to national data protection authorities to fine data controllers for any data security failings under Article 5 or Article 32. Their choice in those circumstances would impact on the severity of the fines they could issue.
Whether security measures are appropriate in each instance will depend on "the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons", according to the Regulation.
Beyond the imposition of administrative fines for data security breaches, the Regulation will also introduce an updated right for data subjects to claim com pensation for damages they suffer from such incidents. A data controller or data processor could be sued for compensation as well as being exposed to the administrative fines – being fined will not shield it from compensation claims, and vice versa.
The revised right will allow data subjects to pursue either data controllers or data processors for all of the compensation owed to them for the damage they have suffered from a data breach, although a processor will only be liable for damage caused by processing where it has not complied with any part of the Regulation that applies to them or if it has "acted outside or contrary to lawful instructions of the controller".
Data controllers pursued for damages will be able to claim back all or some of the money they pay out from their data processor if the data processor was in fact responsible, wholly or in part, for the breach. Equally, data processors will have the same right to claim back money from data controllers, or indeed other data processors involved, whose fault caused or contributed to the damage, if the data subject pursues the data processor for the full compensation pay-out.
As a result of the changes, data processors and controllers will both want to negotiate the scope of their obligations, liabilities and indemnities accordingly.
Dr Kuan Hon is a data protection law expert at Pinsent Masons, the law firm behind Out-Law.com.
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