IBM and ServiceNow lock eyes, vow long commitment

Roses are red. 'Global strategic alliance' is … eeeww. We've written a more fun headline for you even though V-Day is over


IBM and ServiceNow have signed a “multi-year, strategic partnership” to blend their respective SaaS-y bits in the service of automated everything.

ServiceNow's mission in life is automating the movement of information so that the right people (or things) get told what to do when it makes sense for them to get on and do it. IBM is of course ever-so-keen on cognitive computing – aka Watson – that can make sense of information in slightly human ways.

Together, the two plan to use ServiceNow's platform, IBM's data-crunching and insight-generating tools and skip hand-in-hand through the fields, smilingly bestowing their combined expertise on organisations who feel like a little automation will lift them out of the low-productivity dumps.

ServiceNow will do that with IBM's technology services types and make sure it plays nice in the Bluemix Cloud. IBM will make sure its people and partners get busy building stuff that uses ServiceNow.

Or as the two companies put it “This partnership ensures that IBM’s experience and scale with investments in analytics and Watson combined with ServiceNow’s intelligent automation will deliver game-changing economics to our mutual customers.”

Call us biased, but we like our version better.

And it's hard not to like what this does for both companies. For all its woes, IBM retains an enormous customer base, plenty on legacy platforms that can use ServiceNow's ability to siphon out data to push into workflows on more modern platforms. And ServiceNow can use analytics to figure out how to build even better workflows. BlueMix gets a boost. ServiceNow gets to play on one of the top four cloud platforms.

No wonder the two feel like this is such a great match. But then new relationships always feel great for the first few weeks … until you discover your new beau does that in the bathroom and wants to play [insert terrible band] instead of the music you like.

So good luck, you crazy kids. You might need it. ®

Narrower topics


Other stories you might like

  • Venezuelan cardiologist charged with designing and selling ransomware
    If his surgery was as bad as his opsec, this chap has caused a lot of trouble

    The US Attorney’s Office has charged a 55-year-old cardiologist with creating and selling ransomware and profiting from revenue-share agreements with criminals who deployed his product.

    A complaint [PDF] filed on May 16th in the US District Court, Eastern District of New York, alleges that Moises Luis Zagala Gonzalez – aka “Nosophoros,” “Aesculapius” and “Nebuchadnezzar” – created a ransomware builder known as “Thanos”, and ransomware named “Jigsaw v. 2”.

    The self-taught coder and qualified cardiologist advertised the ransomware in dark corners of the web, then licensed it ransomware to crooks for either $500 or $800 a month. He also ran an affiliate network that offered the chance to run Thanos to build custom ransomware, in return for a share of profits.

    Continue reading
  • China reveals its top five sources of online fraud
    'Brushing' tops the list, as quantity of forbidden content continue to rise

    China’s Ministry of Public Security has revealed the five most prevalent types of fraud perpetrated online or by phone.

    The e-commerce scam known as “brushing” topped the list and accounted for around a third of all internet fraud activity in China. Brushing sees victims lured into making payment for goods that may not be delivered, or are only delivered after buyers are asked to perform several other online tasks that may include downloading dodgy apps and/or establishing e-commerce profiles. Victims can find themselves being asked to pay more than the original price for goods, or denied promised rebates.

    Brushing has also seen e-commerce providers send victims small items they never ordered, using profiles victims did not create or control. Dodgy vendors use that tactic to then write themselves glowing product reviews that increase their visibility on marketplace platforms.

    Continue reading
  • Oracle really does owe HPE $3b after Supreme Court snub
    Appeal petition as doomed as the Itanic chips at the heart of decade-long drama

    The US Supreme Court on Monday declined to hear Oracle's appeal to overturn a ruling ordering the IT giant to pay $3 billion in damages for violating a decades-old contract agreement.

    In June 2011, back when HPE had not yet split from HP, the biz sued Oracle for refusing to add Itanium support to its database software. HP alleged Big Red had violated a contract agreement by not doing so, though Oracle claimed it explicitly refused requests to support Intel's Itanium processors at the time.

    A lengthy legal battle ensued. Oracle was ordered to cough up $3 billion in damages in a jury trial, and appealed the decision all the way to the highest judges in America. Now, the Supreme Court has declined its petition.

    Continue reading

Biting the hand that feeds IT © 1998–2022