Hardly anyone uses Australia's My Health Record service

Signature policy has cost AU$1.7bn, looks rather sickly


One of the Australian government's signature policies, the electronic health record, has been all-but-abandoned by the healthcare sector.

While the AU$1.7 billion spent on the My Health Record system so far has attracted registrations from more than five million Australians, the government's dashboard [PDF] for the system reveals a collapse in the rate of new registrations.

In May 2017, registrations (excluding “bulk registrations”, in which the government creates the record in an opt-out process) peaked at more than 40,000 new users for the month, and the graph below shows the decline since then.

My Health Record monthly registrations

As Healthcare IT News noted, the healthcare sector's participation is low: just 263 specialists connected to the system, and fewer than 150 hospital discharge summaries were viewed by any healthcare provider.

Citizens have also all-but-ignored the feature allowing them to upload their own documents, or comment on documents in the My Health Record. Fewer than 2,000 such documents were uploaded in September, and the chart below shows usage declined to a lower point than any other month in the last year.

My Health Record patient document usage

GPs who diligently entered patient summaries into the system are probably wasting their time: only 200 such documents were viewed by hospital staff in August.

The Royal Australian College of GPs' technology evangelist Dr Nathan Pinskier told Healthcare IT News general practitioners already had their own “well-developed” systems to capture the 137 million doctors' visits that happen each year. ®

Similar topics


Other stories you might like

  • Now that's wafer thin: Some manufacturers had less than five days of chip supplies, says Uncle Sam

    Components fabbed using 40nm-plus process nodes hit hard

    Hardware manufacturers hit hardest by the global semiconductor shortage had less than five days of chips in their inventories last year – and should expect supply chain issues to continue throughout 2022 – the US Department of Commerce said this week.

    Demand for semiconductors skyrocketed during the pandemic as folks purchased more PCs, laptops, and tablets to work or learn from home, and cloud giants scaled up their backend systems to cope. Supply, however, couldn't keep up. The median inventory of semiconductor buyers in 2019 was 40 days of supply. By 2021 that figure was down to less than five days for certain key US sectors, the department said in a report, while demand was up 17 per cent.

    Production was initially slowed at factories around the world due to shelter-at-home orders as the coronavirus pandemic took hold. Some facilities had to temporarily shut down after they were hit with natural disasters, such as fires and snowstorms. But between Q2 2020 and the end of 2021 fabs were operating at over 90 per cent capacity and still couldn't meet global demand.

    Continue reading
  • Baidu's AI predictions for 2022: Autonomous driving! Quantum computing! Space! Human-machine symbiosis!

    Did a computer program tell them to write this?

    Baidu Research's AI-centric "Top 10 Tech Trends in 2022" report has outlined the Middle Kingdom megacorp's predictions for technology over the coming year.

    Baidu CTO Haifeng Wang describes AI as a "key driving force of innovation and development," thanks to rapidly evolving core technologies, cross-domain connectivity, and expanding applications.

    It's no surprise that the list focuses on AI given Baidu's business domain. The Beijing-based company's search engine captures over 70 per cent of the Chinese market while also developing other products, particularly AI research and cloud computing. The research arm takes a deeper look at its associated technologies. Think Google but Chinese.

    Continue reading
  • Nvidia reportedly prepares for un-Arm'd fight with rivals: $40bn takeover may be abandoned

    Softbank, meanwhile, remains 'hopeful' it can offload Brit chip designer

    Nvidia is quietly preparing to give up on the purchase of Arm, according to Bloomberg, after repeatedly butting heads with competition regulators amid a wave of opposition from the tech industry.

    A report by the newswire states Nvidia privately told its partners it does not expect the Arm transaction to close. The report also claims Arm's current owner SoftBank is pressing ahead with an IPO of Arm.

    The $40bn bid Nvidia lodged for Arm in September 2020 has proved controversial: Arm licences its chip designs to multiple clients and some felt that buying the company will give Nvidia the power to stifle competition.

    Continue reading

Biting the hand that feeds IT © 1998–2022