Microsoft yanks the document-destroying Windows 10 October 2018 Update

Day four exceeds all expectations as Microsoft steps back from brink

Microsoft has taken the unprecedented step of pulling a Windows 10 release a mere four days after its arrival amid a clamour of users complaining about files not being where they had left them.

Windows Insider supremo Dona Sarkar took to Twitter to announce that Windows fans would no longer be able to get their hands on the afflicted build. Redmond said the automatic rollout would also be paused until it works out just what in blue blazes is going on.

Microsoft's advice to those who have downloaded the build is: for goodness' sake, don't install the thing. However, if you have gone ahead and allowed the update to do its stuff and been hit by the missing files issue, leave your PC alone and give Microsoft a telephone call for help.

Bin raker

On the third day of Windows Microsoft gave to me: A file-munching run of DELTREE


The update made an appearance on 2 October, having gone directly into the hands of users rather than spending some time in the Windows Insider Release Preview ring first. If you have installed it, and everything is hunky dory (as it is for us), then there is no need to worry.

In her tweet, Sarkar said the person at the other end of the phone will have "the tools to get you back to a good state". Presumably either a file recovery application or a handy install of Linux. At this point we don't know. We contacted our local Microsoft support office and found it was closed. Because, hey, who installs this stuff outside of office hours, right?

Users in Canada have reported being instructed to take their afflicted PCs to a Microsoft store in the hope that some of their files can be restored. How that will work in regions that lack a Microsoft retail presence is unclear. Perhaps Honest Bob's Backstreet Windows Wrangler?

It is not a good look for the Windows Insider programme. Its more light-hearted tone has come in for some flack over the last year or so. One Microsoft Most Valuable Professional (MVP) for the programme, Kari Finn, went public after being defrocked following criticism of the way things were going.

In his July post, Finn reckoned the programme had "turned into a playground", commenting that: "Developing Windows and getting serious feedback is hidden under a coat of ninja cat and taco hat jokes."

Finn, who described himself to The Register as a "Microsoft and Windows 10 fan boy" expressed concern that feedback was going unanswered and "professionalism is now forgotten".

Some would say those concerns have come home to roost as the current woes had been reported in the Windows Insider hub, and yet the release proceeded regardless.

The Reg has dropped Microsoft a line to find out what the recovery process is going to be and where Windows 10 goes from here. If you've had to pick up the phone to one of Redmond's support team, let us know how you got on in the comments below. ®

Other stories you might like

  • GPL legal battle: Vizio told by judge it will have to answer breach-of-contract claims
    Fine-print crucially deemed contractual agreement as well as copyright license in smartTV source-code case

    The Software Freedom Conservancy (SFC) has won a significant legal victory in its ongoing effort to force Vizio to publish the source code of its SmartCast TV software, which is said to contain GPLv2 and LGPLv2.1 copyleft-licensed components.

    SFC sued Vizio, claiming it was in breach of contract by failing to obey the terms of the GPLv2 and LGPLv2.1 licenses that require source code to be made public when certain conditions are met, and sought declaratory relief on behalf of Vizio TV owners. SFC wanted its breach-of-contract arguments to be heard by the Orange County Superior Court in California, though Vizio kicked the matter up to the district court level in central California where it hoped to avoid the contract issue and defend its corner using just federal copyright law.

    On Friday, Federal District Judge Josephine Staton sided with SFC and granted its motion to send its lawsuit back to superior court. To do so, Judge Staton had to decide whether or not the federal Copyright Act preempted the SFC's breach-of-contract allegations; in the end, she decided it didn't.

    Continue reading
  • US brings first-of-its-kind criminal charges of Bitcoin-based sanctions-busting
    Citizen allegedly moved $10m-plus in BTC into banned nation

    US prosecutors have accused an American citizen of illegally funneling more than $10 million in Bitcoin into an economically sanctioned country.

    It's said the resulting criminal charges of sanctions busting through the use of cryptocurrency are the first of their kind to be brought in the US.

    Under the United States' International Emergency Economic Powers Act (IEEA), it is illegal for a citizen or institution within the US to transfer funds, directly or indirectly, to a sanctioned country, such as Iran, Cuba, North Korea, or Russia. If there is evidence the IEEA was willfully violated, a criminal case should follow. If an individual or financial exchange was unwittingly involved in evading sanctions, they may be subject to civil action. 

    Continue reading
  • Meta hires network chip guru from Intel: What does this mean for future silicon?
    Why be a customer when you can develop your own custom semiconductors

    Analysis Here's something that should raise eyebrows in the datacenter world: Facebook parent company Meta has hired a veteran networking chip engineer from Intel to lead silicon design efforts in the internet giant's infrastructure hardware engineering group.

    Jon Dama started as director of silicon in May for Meta's infrastructure hardware group, a role that has him "responsible for several design teams innovating the datacenter for scale," according to his LinkedIn profile. In a blurb, Dama indicated that a team is already in place at Meta, and he hopes to "scale the next several doublings of data processing" with them.

    Though we couldn't confirm it, we think it's likely that Dama is reporting to Alexis Bjorlin, Meta's vice president of infrastructure hardware who previously worked with Dama when she was general manager of Intel's Connectivity group before serving a two-year stint at Broadcom.

    Continue reading

Biting the hand that feeds IT © 1998–2022