Microsoft customers locked out of Teams, Office, Xbox, Dynamics – and Azure Active Directory breakdown blamed

Redmond says gremlin identified tho rollback is taking longer than expected


Updated Microsoft's Azure Active Directory (AAD) service broke down on Monday for at least some customers, thereby preventing affected Azure users from logging into and authenticating with the cloud giant's services.

"Starting at approximately 1915 UTC on 15 Mar 2021, a subset of customers may experience issues authenticating into Microsoft services, including Microsoft Teams, Office and/or Dynamics, Xbox Live, and the Azure Portal," Microsoft said on its Azure status page.

Other services that utilize AAD, such as Microsoft Teams, Forms, Exchange Online, Azure Kubernetes Service, Intune, and Yammer are also said by users to be affected. "Teams, Azure, the whole nine yards," as one Register reader told us.

Two hours on and counting, the problem remains. The incident recalls a similar AAD incident in September that led to a three-hour service outage.

Microsoft says engineering teams are investigating but as yet there's no estimate for when service will be restored.

cut

Federal Reserve falls over in massive hours-long tech outage, knocks down US inter-bank transfer system

READ MORE

Microsoft Office 365 reported that users are having problems accessing various Microsoft 365, Azure, and Dynamics 365 services, including the Service Health Dashboard. The Windows titan said the issue appears to be affecting users worldwide, though how many remains unclear.

At 2111 UTC, Microsoft said,"We've identified an issue with a recent change to an authentication system. We’re rolling back the update to mitigate impact, which we expect will take approximately 15 minutes."

If only it were that simple. Shortly after that, Microsoft warned, "The process to roll back the change is taking longer than expected. We'll provide an ETA as soon as one becomes available." ®

Updated to add at 0245 UTC, March 16

Microsoft reckons it's on the mend, and most services should be returning to normal.

"We have completed rollout of a fix addressing the Azure Active Directory underlying cause, mitigating impact to Azure Active Directory and the Azure Portal," the software colossus said just a few minutes ago.

"Some customers may be seeing preliminary signs of recovery.

"At this time, a subset of Azure services may be experiencing residual impact due to downstream impact to Azure Storage and Azure Key Vault services. These services are continuing to pursue recovery actions."

Bootnote

Microsoft unfortunately scheduled, at best, one of its twee little tweets about its online services to go live during today's outage. That post was quickly deleted when Microsofties realized the optics here weren't good. "Could this be your next Microsoft Teams background?" the software giant asked, with the classic Windows XP background, the one with the green hills, as the suggestion.

At the moment, a poorly lit empty conference room is about right for Teams.

Broader topics


Other stories you might like

  • How ICE became a $2.8b domestic surveillance agency
    Your US tax dollars at work

    The US Immigration and Customs Enforcement (ICE) agency has spent about $2.8 billion over the past 14 years on a massive surveillance "dragnet" that uses big data and facial-recognition technology to secretly spy on most Americans, according to a report from Georgetown Law's Center on Privacy and Technology.

    The research took two years and included "hundreds" of Freedom of Information Act requests, along with reviews of ICE's contracting and procurement records. It details how ICE surveillance spending jumped from about $71 million annually in 2008 to about $388 million per year as of 2021. The network it has purchased with this $2.8 billion means that "ICE now operates as a domestic surveillance agency" and its methods cross "legal and ethical lines," the report concludes.

    ICE did not respond to The Register's request for comment.

    Continue reading
  • Fully automated AI networks less than 5 years away, reckons Juniper CEO
    You robot kids, get off my LAN

    AI will completely automate the network within five years, Juniper CEO Rami Rahim boasted during the company’s Global Summit this week.

    “I truly believe that just as there is this need today for a self-driving automobile, the future is around a self-driving network where humans literally have to do nothing,” he said. “It's probably weird for people to hear the CEO of a networking company say that… but that's exactly what we should be wishing for.”

    Rahim believes AI-driven automation is the latest phase in computer networking’s evolution, which began with the rise of TCP/IP and the internet, was accelerated by faster and more efficient silicon, and then made manageable by advances in software.

    Continue reading
  • Pictured: Sagittarius A*, the supermassive black hole at the center of the Milky Way
    We speak to scientists involved in historic first snap – and no, this isn't the M87*

    Astronomers have captured a clear image of the gigantic supermassive black hole at the center of our galaxy for the first time.

    Sagittarius A*, or Sgr A* for short, is 27,000 light-years from Earth. Scientists knew for a while there was a mysterious object in the constellation of Sagittarius emitting strong radio waves, though it wasn't really discovered until the 1970s. Although astronomers managed to characterize some of the object's properties, experts weren't quite sure what exactly they were looking at.

    Years later, in 2020, the Nobel Prize in physics was awarded to a pair of scientists, who mathematically proved the object must be a supermassive black hole. Now, their work has been experimentally verified in the form of the first-ever snap of Sgr A*, captured by more than 300 researchers working across 80 institutions in the Event Horizon Telescope Collaboration. 

    Continue reading
  • Shopping for malware: $260 gets you a password stealer. $90 for a crypto-miner...
    We take a look at low, low subscription prices – not that we want to give anyone any ideas

    A Tor-hidden website dubbed the Eternity Project is offering a toolkit of malware, including ransomware, worms, and – coming soon – distributed denial-of-service programs, at low prices.

    According to researchers at cyber-intelligence outfit Cyble, the Eternity site's operators also have a channel on Telegram, where they provide videos detailing features and functions of the Windows malware. Once bought, it's up to the buyer how victims' computers are infected; we'll leave that to your imagination.

    The Telegram channel has about 500 subscribers, Team Cyble documented this week. Once someone decides to purchase of one or more of Eternity's malware components, they have the option to customize the final binary executable for whatever crimes they want to commit.

    Continue reading
  • Ukrainian crook jailed in US for selling thousands of stolen login credentials
    Touting info on 6,700 compromised systems will get you four years behind bars

    A Ukrainian man has been sentenced to four years in a US federal prison for selling on a dark-web marketplace stolen login credentials for more than 6,700 compromised servers.

    Glib Oleksandr Ivanov-Tolpintsev, 28, was arrested by Polish authorities in Korczowa, Poland, on October 3, 2020, and extradited to America. He pleaded guilty on February 22, and was sentenced on Thursday in a Florida federal district court. The court also ordered Ivanov-Tolpintsev, of Chernivtsi, Ukraine, to forfeit his ill-gotten gains of $82,648 from the credential theft scheme.

    The prosecution's documents [PDF] detail an unnamed, dark-web marketplace on which usernames and passwords along with personal data, including more than 330,000 dates of birth and social security numbers belonging to US residents, were bought and sold illegally.

    Continue reading

Biting the hand that feeds IT © 1998–2022