If you can't log into Azure, Teams or Xbox Live right now: Microsoft cloud services in worldwide outage

It's not DNS. There's no way it can be DNS... It was DNS


Updated Unlucky netizens are right now unable to log into Microsoft's online services, including Azure, Teams, Dynamics, and Xbox Live, due to an ongoing global outage.

The IT breakdown is blamed on a DNS issue, and started an hour and a half ago at time of writing. According to the Windows giant's status page:

DNS issue impacting multiple Microsoft services - Recovery in progress

SUMMARY OF IMPACT: Starting at approximately 21:30 UTC on 01 Apr 2021, customers may experience intermittent issues accessing Microsoft services, including Azure, Dynamics, and Xbox Live.

CURRENT STATUS: Microsoft rerouted traffic to our resilient DNS capabilities and are seeing improvement in service availability. We are continuing to investigate the cause of the DNS issue.

The outage has hit Azure cloud's network infrastructure in North and South America, Europe, Asia-Pacific, the Middle East, and Africa, though Azure's government cloud and its services in China are unaffected.

As you might expect, there are spikes in online complaints of inaccessible service by folks using Xbox Live, Office 356, and Teams.

We're told that as services recover, more information can be found in the Microsoft 365 admin center under MO248163. We'll give you more details as they come. ®

Updated to add

It's 0600 UTC and we see from the Azure dashboard that everything should be back to normal by now. So, there.

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