Cisco has warned buyers and investors that supply chain pain is likely to persist for another few months.
In remarks delivered during the company's Q1 FY22 earnings call for the three months ended 30 October, CEO Chuck Robbins said that in the first half of the quarter Cisco saw "some deterioration" in component availability, before the situation stabilised.
"We are planning on seeing some slight improvement in Q3 and Q4," he said. "We don't expect a lot of it. We expected to remain stabilized in Q2 and then we think we'll see some slight improvement in the second half of our fiscal year. That's our current belief based on what we know today."
Chief financial officer Scott Herren said Cisco's supply chain teams continue to point out the company is a big buyer that will be around for years to come when negotiating with suppliers. Nonetheless it still expects supply "challenges and cost impacts … will continue into the second half of fiscal 2022.
"We saw better visibility to components from some of our suppliers in terms of when they could deliver the quantities," he said. Suppliers cancelled fewer orders, and memory prices are "beginning to decline a bit".
Herren said supply chain challenges mean Cisco's backlog of orders is at an all time high $15.9 billion, so Cisco has committed customers to its products. Now all it must do is find the parts it needs, build those products, and get them into customers' hands.
But the company may not need to rush: Robbins said cancelled orders are running at lower than historical rates, and that customers feel they need to upgrade their networks to be ready for whatever crisis the world dishes up next (after often being caught flat-footed by COVID-19).
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Q1 results were solid. The networking giant reported $12.9 billion of revenue, an eight percent year-over-year increase. Net profit was up 37 per cent to $3bn.
Software and subscriptions, the two areas in which Cisco most covets growth, both delivered slight growth – one per cent and four per cent respectively. Herren said the security-related subscription revenue grew 15 per cent in the quarter, suggesting that performance shows Cisco's transition to subs is real.
Orders from big customers such as clouds and carriers grew by 200 per cent and they continue to plan purchases three and four quarters into the future. Robbins suggested that behaviour, and Cisco's growth, shows that customers don't object to the company's recent price rises or the long wait for products. ®