Updated Admins in charge of Microsoft 365 subscriptions are complaining that the software giant is spamming them with a stream of bulk and bogus notifications sent to the admin app for iOS.
Numerous social media users, as well as a sysadmin of The Register's acquaintance, have reported multiple notifications have landed in the last 30 minutes – most concerning an issue with menus in OneDrive and SharePoint.
Hey @tim_cook @Apple can you pull @Microsoft’s push notification key away so I don’t have to be the one to say I shut off the notifications?… 🥲😂 These notifications though 😑 #microsoft #microsoft365 someone. Anyone?— Jerry Wolf (@jrywlf) December 3, 2021
The volume of the notifications quickly became an annoyance.
Microsoft is aware of the situation and has hinted it's not just notifications that admins might need to worry about, because other admin tools appear to be wobbling.
We're investigating reports of an issue with repeated admin notifications flooding mobile devices. Some admins are also experiencing delays or unable to open admin center. We'll provide additional information shortly.— Microsoft 365 Status (@MSFT365Status) December 3, 2021
Microsoft's status page for its 365 services states: "Our initial investigation indicates that a recent change may be contributing to the issue. We are reverting our change as a preliminary troubleshooting issue while continuing to analyze the gathered data."
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The Register has asked Redmond's minions to explain themselves and will update this story if useful information is provided. ®
Update, 02:55 UTC December 3rd.
Microsoft has updated its advisory for admins with news the issue "has been resolved" - but it hasn't been fixed.
"As a precautionary measure while we determine the cause of the problem, we’ve temporarily disabled notifications," states Microsoft's advisory.
If a real problem erupts, you won't get a mobile notification. Check your email instead.
"We will provide an update as soon as we reenable notifications," Microsoft says.
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