ZTE and Partners co-create value by providing digital delivery services to Europe and America for a more intelligent future

Partnership expands intelligent infrastructure across key markets

Partner Content At present, the global digital transformation is accelerating, and digital economy has become a key force driving growth. The EU "2030 Digital Compass" plan clearly proposes to achieve full coverage of 5G and gigabit networks and promote the construction of industrial 4.0 and smart society. The commercial processes of 5G and optical networks in Latin America are accelerating, cloud services, telemedicine, and other applications are booming, data center investment continues to increase, and the strategic position of digital infrastructure is becoming increasingly prominent.

On the one hand, digitalization drives the demand for high-speed, reliable, green, and intelligent high-quality networks, and promotes the urgent need for efficient and low-carbon computing infrastructure. The construction speed, intelligence, and sustainability of these digital bases directly affect the construction of regional digital competitiveness. On the other hand, while promoting large-scale deployment of networks and computing power, operators also face new challenges such as acceleration of technology iteration, improvement of user expectation, and demands for green development.

The 2025 ZTE Global Services Ecosystem Forum (Brazil) is set to take place on November 17. On the eve of the event, Wang Zhao, Vice President of ZTE and Managing Director of Global Services in the European and American regions, said, "Amid the wave of global digital transformation, driven by the dual engines of " Connectivity + Computing", ZTE builds three capabilities in the network service field through digital and intelligent empowerment, green concept, and global ecosystem. ZTE will work together with operators and partners to empower the full upgrade of digital and intelligent services and reshape the new delivery landscape in the European and American markets. ZTE is committed to helping customers accelerate commercialization and improve user experience and brand value."

Digital and Intelligent Empowerment: Building a New Pattern for Network Delivery and O&M in European and American Markets

In the field of network construction, ZTE has a fully digital intelligent network oriented to global services to improve digital and intelligent delivery efficiency. Through continuous upgrade and actual application of the iEPMS system, ZTE has shortened the average inspection period for quality work orders from 3 days to 25 minutes, reduced the period of customer signing acceptance documents by 25%, and the overall cloud delivery ratio is about 40%.

In the technical service field, ZTE builds the iTech intelligent service platform based on the ZTE-developed nebula communication model. In addition, the Global Cloud Delivery Center is established to provide various remote network services such as electronic engineering survey, commissioning and deployment, acceptance tests, and network O&M through end-to-end tools and digital delivery platforms. Since 2020, ZTE's cloud delivery model has provided online network delivery and intelligent O&M services for more than 120 operators in more than 60 countries and regions in Europe and America, truly achieving "instant satisfaction" and helping customers achieve agile response and business abilities.

In the field of intelligent O&M, through integrated management of complex networks and user experience based on the dual platforms of AIMind and VMAX, ZTE implements integrated and intelligent networks oriented to networks, services, and user experience, thus providing operators with digital, automated, and intelligent efficient O&M services, improving user satisfaction, and helping operators improve their operation.

At the supply chain level, through the strategic layout of regional supply centers in Chile and the Netherlands, ZTE has built an efficient supply chain network covering Latin America and Europe, achieving a logistics cycle of 3-5 days from Chile to Latin America and 2-3 days from the Netherlands to Europe. By relying on intelligent warehousing and scheduling, ZTE provides efficient delivery services, especially the rapid delivery of terminal products, and provides a solid guarantee for the continuous cultivation of cutting-edge markets in Europe and America.

Green Concept: Sustainable Practice in the Full Lifecycle of Network Delivery

Currently, greening has changed from "optional" to "mandatory" in network construction. Adhering to the concept of sustainable development, ZTE has integrated green technologies throughout the entire lifecycle of network delivery, from low-carbon site design and energy-saving technologies to intelligent energy management to build green delivery capabilities. In addition, through the collaboration between the regional supply center and localization, ZTE provides the green supply chain to achieve green and sustainable network delivery.

In Europe and America, this concept has been applied to multiple benchmark practices. For example, the ZTE-delivered zero-carbon site project in Germany integrates photovoltaic solar energy, Methanol fuel cells and lithium cells for energy storage, takes green, safe, and sustainable factors into full consideration, and uses the iEnergy intelligent energy management system to achieve multi-energy dynamic scheduling and achieve the best overall efficiency. This project won the 2025 China-Europe ESG Best Practices Award. In Brazil, ZTE has partnered with local operators to complete a large-scale green and energy-saving project. ZTE has deployed more than 20,000 lithium iron batteries to replace traditional lead-acid batteries, saving more than 40% of site space and achieving a 97% battery charging and discharging efficiency, thus helping customers save energy and reduce emissions. The project won the Green& Innovation Project Award in the 2024 Best Practice Soliciting of Sustainable Infrastructure Projects by Chinese International Contractors.

Global Ecosystem: Open, Collaborative, and Long-Term Value

ZTE is confident that in a complex global market, only open cooperation can bring together powerful innovation forces. ZTE holds the ZTE Service Ecosystem Forum every year. Adhering to the core philosophy of "Openness, Coordination, and Win-Win", the forum aims to build a platform for exchanging ideas and creating value together with top global partners.

Highlights of the forum held in Brazil this year: Focus on the topics of "digital and intelligent empowerment" and "green development", and explore how AI technologies can reshape the future network and build an end-to-end zero-carbon industry chain. The forum also pays more attention to effectiveness, actively promotes the incubation and implementation of joint solutions, and encourages partners to combine their own service advantages with ZTE's platform capabilities to provide customers with more competitive services.

ZTE has formulated a series of differentiated strategies for strategic partners to provide a solid guarantee for the realization of "ecological value". At the strategic cooperation level, we adhere to the principle of equality, mutual benefit, and joint development. In major projects in Italy, Germany, Brazil, Mexico, Austria, and other countries, we have established long-term and stable partnerships with strategic partners through mainstream convergence, resource sharing, and complementary advantages. At the level of market expansion, we give full play to our professional advantages, integrate resources, and participate in bidding for major projects together. Through opportunity sharing and joint efforts, we have made breakthroughs by winning important new projects in Turkey, Colombia, Bolivia, Belgium, Serbia, Chile, and Ecuador, jointly exploring new markets.

These achievements are the result of in-depth collaboration between ZTE and our local ecosystem partners. In Germany, ZTE worked closely with local service providers and other ecological partners to create new benchmarks for green, efficient, and intelligent delivery, helping customers achieve great commercial success. ZTE won the IPMA Global Project Excellence Gold Award 2025, Green Project Management Best Practice Award Selected by American Academy of Project Management (AAPM). In Italy, ZTE and customers won the Ookla "fastest mobile data network", the PMI (China) Outstanding Project Award, IPMA Global Project Excellence Silver Award 2024, Green Supply Chain Award of the Engineering Chamber of Commerce 2025, establishing international delivery templates and serving as a bridge to the high-end market. In Brazil, the world's first SRV6 USID and FA low-latency slicing technology has been put into commercial use, helping customers maintain a leading position in the digital and intelligent era.

Facing the future, we are confronted with both opportunities and challenges. ZTE will adhere to its strategic determination and actively comply with the development trend in the AI era. Together with operators, industries, and ecosystem partners, ZTE will embrace technological evolution, build a green industrial ecosystem, and share digital and intelligent innovations. ZTE is willing to be a "peer" and "enabler" in the digital era. With a more intelligent, greener, and more open delivery ecosystem, ZTE will help partners expand new markets and capabilities, and help customers achieve commercial success, creating an efficient, inclusive, and sustainable digital future.

Contributed by ZTE.