Off-Prem

PaaS + IaaS

Akamai Edge DNS goes down, takes a chunk of the internet with it

If you're wondering why some websites disappeared today


Updated Akamai's Edge DNS service went down on Thursday morning, US West Coast time, knocking over its customers' websites as it fell.

As of 0909 PDT (1609 UTC), the status page of Akamai – which sites around the world rely upon to deliver content among other services – said, "We are aware of an emerging issue with the Edge DNS service."

A short time later, the biz characterized the incident as a "service disruption":

An Akamai spokesperson told The Register much the same thing in an email: "Akamai is experiencing a service disruption. We are actively investigating the issue and will provide an update in 30 minutes."

Click to enlarge

Given the nature of DNS, companies using Akamai's Edge DNS were alerted to the emerging issue when their websites became inaccessible to internet users. Downdetector, a site that tracks service issues, showed a surge in outage reports for dozens of major services that appear to coincide with the reports submitted by Akamai. Affected businesses include: PlayStation Network, Fidelity, Steam, FedEx, AirBnB, Amazon, Google, and many others.

Reports via social media indicated widespread problems around the world. Reports indicated that HSBC bank in the UK and Paytm Money, an investment platform in India, were affected, along with many other firms.

Around 09:47 PDT (16:47 UTC), Akamai said it had made repairs to address the outage.

"We have implemented a fix for this issue, and based on current observations, the service is resuming normal operations," the company said. "We will continue to monitor to ensure that the impact has been fully mitigated."

Other network service firms have experienced similar disruptions that also ripple across the globe. Fastly had a significant outage that interfered with much of the internet last month, as did Cloudflare.

Cloudflare CEO Matthew Prince offered a "don't blame us" sympathy tweet, in recognition of the challenges of keeping network infrastructure running smoothly all the time.

At the time this story was filed, Akamai's service appeared to be on the mend. ®

Updated to add at 1040 PDT

A spokesperson for Akamai just told us:

We have implemented a fix for this issue, and based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated and can confirm this was not a result of a cyber attack on the Akamai platform.

Send us news
37 Comments

Ordinary salaried Brits: Sweet! Payday! Banking giant HSBC: Oh no it isn't

Customers hacked off as online and mobile service wobbles

HSBC has confirmed it is experiencing problems with its online and mobile banking operations after customers took to social media to complain about the lack of service.

A statement on HSBC's Twitter feed admitted:

Continue reading

What to do with our leftover Saturn V Lego? Why, build another rocket, of course

This time the Saturn 1B

We ventured back into the world of plastic bricks this week with the building of a Saturn 1B to add to our growing rocket garden.

Continue reading

You MUST present your official ID (but only the one that's really easy to fake)

I can show you my Three Widths swimming certificate if it helps

Something for the Weekend, Sir? As I leave the premises face-first, my ears ring with those oh-so-familiar parting words: "…and never darken our doors again!"

In my mind's eye, I tuck myself into a ball and roll onto the pavement and allow the kinetic energy to bring me back up to standing. I turn around, trying to conjure a witty riposte but all I can think of by the time I open my mouth is "Ha!" A passer-by drops a coin at my feet, assuming I might be a particularly crap but evidently desperate street acrobat.

I'd like to think I learnt this rolling trick from karate lessons but I probably owe it to my snowboarding years. Snowboarders tend to get more snow on their arses than on their boots and you learn to get up quickly after face-planting. In theory, if you can choreograph the getting-up-after-falling-over into a continuous movement, onlookers might be fooled into thinking it was a trick you did on purpose.

Continue reading

BOFH: They say you either love it or you hate it. We can confirm you're going to hate it

So what you're saying is you updated the new machines from the network... the infected network

Episode 14 "Where've you been?" the Boss asks.

"Holiday. I... booked it several months ago."

"And where's Stephen?"

Continue reading

Intel scoops out five flavours of Ice Lake Xeons for workstations

They're good for stuff like supporting 4TB of RAM and PCIe 4.0

Intel's ten-nanometre Ice Lake architecture has landed in Xeon processors for workstations.

The W-3300 processors top out at 38 cores and 76 threads, with base clock speeds of 3.5GHz. Turbo mode can hit 4.0GHz in a single core in three of the five new CPUS Intel is offering. Other models in the range can sustain 3.7GHz Turbo operations across all cores.

The two big steps up from previous workstation-class Xeons concern memory and cache size.

Continue reading

Malware and Trojans, but there's only one horse the boss man wants to hear about

The company's IT might be on fire, but my needs trump those of the many

On Call A call from the executive floor is rarely a harbinger of happiness, especially when one is wading knee-deep through the molasses of malware. Welcome to one Register reader's experience in On Call.

Our story takes place a few years ago and concerns "Ruud" (not his name) who had joined a very well-known company as head of IT. As befitted a person of his job title, Ruud had started putting the company's house in order and begun rolling out some standard security tools "to get us to a decent baseline."

It did not go well, or went too well depending on one's standpoint, and the new tools spotted some malware running on dozens of PCs. It was an all-hands-on-deck moment to stop the nasties spreading any further through the company. Leading from the front, Ruud dived in to do his bit.

Continue reading

AWS growing so fast its revenue makes it bigger than Cisco or HP

Nobody wants to run their own data centers anymore, says CFO

Amazon.com has released its Q2 2021 earnings, and revealed that revenue from its cloud business Amazon Web Services has jumped 37 per cent to an annualised rate of $59 billion – a figure that takes it past Cisco's annual revenue and puts it within striking distance of Lenovo.

In Thursday's investor earnings call, Chief Financial Officer Brian Olsavsky said:

Continue reading

We can't believe people use browsers to manage their passwords, says maker of password management tools

You just save it in Chrome or Firefox? Ugh. And then it autofills when you need it again? Oh the horror

It seems some of us are, in the year of our lord 2021, still reusing the same password for multiple sites, plugging personal gear into work networks, and perhaps overly relying on browser-managed passwords, judging from this poll.

ThycoticCentrify, formed from a merger between two computer access management firms, said it surveyed about 8,000 people, and reports just under a quarter admitted they reuse passwords across multiple websites – a cybersecurity no-no because it opens you up to credential stuffing.

Meanwhile, about half of those working for large (5,000+ headcount) companies said they hadn't received cybersecurity training in the past 12 months, even as the vast majority of all those polled said they'd seen an increase in the volume of phishing messages their org had received over the past year.

Continue reading

Giant Tesla battery providing explosion in renewable energy – not as intended

Toxic smoke from fire forces Australian residents indoors just two days after COVID lockdown lifted

Tesla's battery technology is extremely hot in Australia right now – but not in a good way. A 300-megawatt lithium-ion battery built in the state of Victoria using Tesla tech is literally on fire.

The "Victorian Big Battery" – an installation due to come online later this year – was commisisioned by authorities "to boost the state's energy reliability, drive down electricity prices and support Victoria's transition to renewable energy – as well as creating local jobs as we take steps towards a COVID normal."

The battery is currently succeeding on the jobs front: The Register understands that over 20 fire brigade units have scrambled to extinguish the blaze.

Continue reading

The Register just found 300-odd Itanium CPUs on eBay

We mention this because Intel stopped shipping them yesterday, ending a strange story

Intel has stopped shipping the Itanium CPU.

In January 2019 the company issued an advisory [PDF] warning that last orders for the CPU must be lodged by January 30th, 2020, and that final shipments would head out the door on July 29th, 2021.

Which was yesterday.

Continue reading

Communism never looked so good: China cracks down on pop-up ads

Developers accused of ignoring regulations and adding adware where it's not allowed

China has cracked down on big tech again, this time telling some of its biggest players to get rid of pop-up ads in apps.

A Wednesday edict from the Ministry of Industry and Information Technology points out that it strongly suggested that pop-ups should disappear way back in 2017, and has revisited the subject several times during 2021 with reviews of popular apps.

The latest notice states the Ministry's ongoing app inspection program has found 14 apps getting in users' faces with inappropriate pop-ups, and suggests that developers know their obligations but have chosen to re-code their wares to include ads.

Continue reading