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Biden tries to cut through fog of confusion caused by deliberately deceptive customer service tricks Targets impossible unsubscribes, elusive human assistance, and other wallet-draining time sinks Public Sector13 Aug 2024 | 46
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India warns ecommerce 'basket sneaks' and 'confirm shamers' their days are numbered Amazon, Google, and Meta helped it to draft guidelines on preventing 'dark patterns' Software08 Sep 2023 | 19
Amazon Prime too easy to join, too hard to quit, says FTC lawsuit Updated Dark patterns at Amazon worthy of a Homeric epic? Surely not! Applications21 Jun 2023 | 70