Outage

AWS Frankfurt experiences major breakdown that staff couldn’t fix for hours due to ‘environmental conditions’ on data centre floor

Updated Cloud colossus says aircon fail caused kit to shut down, networks dropped out and EC2 instances went dark

Off-Prem11 Jun 2021 | 31

Global Fastly outage takes down many on the wibbly web – but El Reg remains standing

Updated 'Potential impact to performance' drops some of the world's biggest websites offline

Off-Prem08 Jun 2021 | 103

Azure services fall over in Europe, Microsoft works on fix

Updated One of these days we'll automate these outage articles with some kind of AI

PaaS + IaaS20 May 2021 | 29

That Salesforce outage: Global DNS downfall started by one engineer trying a quick fix

'We feel bad about what happened'

Networks19 May 2021 | 68

If you can't upload to Amazon Photos right now, don't worry – no one can

Updated Unlimited picture-hosting service suddenly gets very limited

Off-Prem12 May 2021 | 6

Salesforce fell over so hard today, it took out its own server status page

Updated It’s not DNS. There is no way it’s DNS. It was DNS

SaaS12 May 2021 | 29

Microsoft says Outlook hit by 'email visibility issues' – as in, they're blank

Here's an unofficial fix for those who need their messages now

Applications12 May 2021 | 17

Trend Micro hosted email service is down, inboxes still stuck in cloudy limbo

Blames spam filters for brownout, warns fix could be 'disruptive'

Security11 May 2021 | 5

OVH outlines three-point 'hyper resilience' plan after Strasbourg fire

Please insert tape number 363 of 4087*

On-Prem06 May 2021 | 21

Imagine your data center backup generator kicks in during power outage ... and catches fire. Well, it happened

WebNX facility falls offline in blaze, takes customers down with it

On-Prem06 Apr 2021 | 119

If you can't log into Azure, Teams or Xbox Live right now: Microsoft cloud services in worldwide outage

Updated It's not DNS. There's no way it can be DNS... It was DNS

SaaS01 Apr 2021 | 37

Talk about a Blue Monday: OVH outlines recovery plan as French data centres smoulder

Updated Servers affected include those used by ESA, Villarreal football club, and some misused by malware miscreants

On-Prem10 Mar 2021 | 63

Federal Reserve falls over in massive hours-long tech outage, knocks down US inter-bank transfer system

Few details beyond 'operational error'

Systems24 Feb 2021 | 12

Microsoft Teams still on mute: Vid conf system crashes, 'potential networking issue' blamed

Updated So, Zoom again then?

Software17 Feb 2021 | 11

Ring, Ring, why don't you give me a call? Amazon-owned doorbells aren’t answering after large-scale outage

Updated Turning smart homes into dumb ones

Edge + IoT03 Feb 2021 | 79

AWS reveals it broke itself by exceeding OS thread limits, sysadmins weren’t familiar with some workarounds

First solution: run on bigger servers to reduce chatter in the Kinesis fleet

SaaS30 Nov 2020 | 66

A year of software testing appears wasted as ‘upgrade’ shutters Australian stock exchange on its debut

Trading proves a tricky combination

Software17 Nov 2020 | 20

YouTube to world: Move along, nothing to see here … because we’re having an outage

Cute animals rendered useless for two hours as streaming site got the wobbles

Personal Tech12 Nov 2020 | 8

123 Bork? Six-day DNS record-edit outage at domain name flinger 123 Reg enrages users

It's not DNS. It can't be DNS. It's actually a TITSUP*

Networks11 Nov 2020 | 39

Network driver issue shaves 12 more hours off Microsoft's '365' infrastructure, and yeah, it was Exchange Online again

Company famed for iffy patches demonstrates its email prowess

SaaS06 Nov 2020 | 34

Yes, it's down again: Microsoft's Office 365 takes yet another mid-week tumble, Azure also unwell

Updated Come back, Word 97, all is forgiven

SaaS07 Oct 2020 | 67

Wisepay 'outage' is actually the school meal payments biz trying to stop an intruder from stealing customer card details

We pulled entire website to halt attack, says spokesman

Security07 Oct 2020 | 17

Yak-yak app Slack cracks, flacks gobsmacked: Can this bug be whacked or will code be rolled back?

IRC-for-the-2020s up and down as it catches a bad case of the Mondays

Software05 Oct 2020 | 6

CenturyLink L3 outage knocks out web giants and 3.5% of all internet traffic

Cloudflare fingers intertwined BGP and Flowspec SNAFUs

Networks31 Aug 2020 | 25

Mysterious metadata monster swamped Google’s blobs and crashed its cloud

Parts of the GCloud are more robust and survived, but the fix is not yet in for others

SaaS25 Aug 2020 | 6

Oh dear, what a pity! It seems you can't join the directors at the Zoom meeting today

Not great news for students going back to school, however

SaaS24 Aug 2020 | 8

Network sniffers find COVID-19 did not break the internet – though it was behind a massive jump in outages

Disruptions leapt 63% as lockdowns came into force after February

Networks05 Aug 2020 | 8

Smoke on the Tyne: Blaze at BT exchange causes major outages across North East England

Flames contained – but expect slow 'staged restoration' of services

Networks23 Jul 2020 | 35

Worldpay stops turning in the UK, leaving trail of thoroughly miffed retailers and customers

Payments provider cops to 'processing issues' caused by 'equipment change'

Networks20 Jul 2020 | 12

GitHub is just like all of us: The week has just started but it needed 4 whole hours of downtime

Plus: New availability report highlights database issues

SaaS13 Jul 2020 | 19

Smile? Not bloody likely: Day 6 of wobbly services and still no hint to UK online bank's customers about what's actually wrong

Updated Tech team still 'investigating,' no ETA of fix

SaaS10 Jul 2020 | 97

Working from home on Virgin Media's broadband? Too bad. Outage hits English capital

Updated ISP and London users are both TITSUP* (Too Irritated To Smile at Usual Platitudes)

Networks25 Jun 2020 | 38

Wobbly Wednesday whacks IBM as 30 cloud services take unplanned naps

UPDATED All sorts of services all over the world but IBM says only its console got cross

SaaS25 Jun 2020 | 4

FCC boss orders probe into 'unacceptable' T-Mobile US outage after carrier plays dog-ate-my-homework card

Yup, the old 'leased fiber line broke' excuse

Networks17 Jun 2020 | 7

There's no accounting for TITSUP*: Beancounters bemoan Sage cloudy sync software outage

Sage Drive enters its third day of wobbles and woe

SaaS16 Jun 2020 | 25

Microsoft 365 and Azure outage struck Australia and New Zealand just as business rocked up for a new week

Updated Microsoft mentioned 'potential token issue that may be preventing users from authenticating' and went away after around three hours

SaaS15 Jun 2020 | 12

IBM blames 'external' network provider, incorrect routing, traffic flood for its two-hour cloud outage

No data loss or attack detected. But aren't hyperscale clouds supposed to be more resilient than this?

SaaS11 Jun 2020 | 15

From off-prem to just off: IBM Cloud goes down planet-wide so hard even the status page didn't work

Updated Widespread outage rolled for two-plus hours, incident report mentions 'broad network incident that is impacting many cloud services'

SaaS09 Jun 2020 | 29

Black horse down: UK banking giant Lloyds suffers an online wobble

Updated First financial TITSUP* of June goes to...

Networks01 Jun 2020 | 25

Photostopped: Adobe Cloud evaporates in mass outage. Hope none of you are on a deadline, eh?

More than dozen services down, customers left unable to work

SaaS27 May 2020 | 65

Azure India wobbles due to ‘underlying physical datacentre issue’

Storage and networking recover from overnight brownout, compute still in trouble after 12 hours

SaaS19 May 2020 | 8

'Malware' takes Aussie money-manager MyBudget down for five days

Updated Bills going unpaid by service that exists to pay bills

Security14 May 2020 |

It's not you, it's Slack: Chat app falls down – and at such a very convenient moment

Updated Experienced ‘degraded performance’ earlier in the day, now seems to just be TITSUP

Software13 May 2020 | 7

Gmail and Outlook sitting in a tree, not t-a-l-k-i-n-g to me or thee

Thunderbird also affected as legacy email authentication enjoys a Monday wobble

Software04 May 2020 | 31

European programmers take an extended lunch break as GitHub goes TITSUP* again

All fixed now so get back to work

Devops23 Apr 2020 | 5

Cloudflare outage caused by techie pulling out the wrong cables

Single point of failure, imprecise instructions and not enough labels are a bad, bad, mix

Networks16 Apr 2020 | 90

Outage hits some Google Cloud services, error rate curve flattens and they're coming back

Good luck if you're a user of Cloud SQL, Cloud Data Fusion, or Cloud Composer

SaaS31 Mar 2020 | 2

From Gmail to Gfail: Google's G-Suite topples over for unlucky netizens, rights itself

Updated East Coast looks to be hardest hit. C'mon, Chocolate Factory, we're relying on you to pull us through

SaaS26 Mar 2020 | 13

If there's something strange in Symantec's neighborhood, who you gonna call? Not Broadcom, it seems: Systems go down, cut off customers

And now back on their feet after global two-hour wobble

Security25 Mar 2020 | 7

Microsoft Teams gets off to a wobbly start as the world and its cat starts working from home

Hello? Is this thing on? (message failed to send)

SaaS16 Mar 2020 | 38

Google reveals the wheels almost literally fell off one of its cloudy server racks

Crushed rollers sent rack into the red until techies solved wheely obscure problem

SaaS16 Mar 2020 | 102

Azure admins' cold sweat likely caused by a 'isolated' power problems that browned out West Central USA region

VMs went down but the lights are back on, and someone's home to fix it all

SaaS15 Mar 2020 | 16

Hackers? Leap day? Nope, just plain old internet hysteria took down stock-trading-for-noobs app RobinHood

DNS overload, as usual, blamed for two-day outage

Networks05 Mar 2020 | 15

Blow me down with a feather, well, storage server software update gone awry: Nest vid streams go dark for 16 hours

Google so sorry after devices fly the coop in multi-hour outage

Storage25 Feb 2020 | 17

Day 4 of outage: UK's Manchester police deploy exciting new carbon-based method to record crime

It may or not involve office stationery

Security07 Feb 2020 | 53

Microsoft Teams starts February with a good, old-fashioned TITSUP*

Updated It was indeed the expired certificate wotdunnit. Popcorn time!

Software03 Feb 2020 | 47