Outsourcing

When free and open source actually means £6k-£8k per package: Atos's £136m contract with NHS England

'All software must be safely and securely deployed within guidelines provided to us,' says outsourcer

Software29 Jun 2021 | 97

Three million job cuts coming at Indian services giants by next year, says Bank of America

Report says robotic process automation to shrink headcount by 30 per cent and boost profits — yet the outsourcers keep talking about hiring sprees

Software17 Jun 2021 | 30

India's Big Four services champions want to become software vendors

Feature Can they pull it off? They sure know how to code. Straddling the agnostic position of consultants with the ardor of a vendor may be harder

Software15 Mar 2021 | 6

New t-shirt slogan: 'My job was outsourced to an Indian company that moved it to Vietnam'

HCL heads to Hanoi in search for 3,000 new workers, which is just two percent of headcount and one quarter's usual hiring rate, but a vote of confidence

On-Prem14 Dec 2020 | 15

India slashes red tape to make life much easier for outsourcers and outsourcing

Makes work-from-home legal and lowers barriers to entry for smaller players and multinationals' use of Indian workers

Legal09 Nov 2020 | 3

Three rips up call centre outsourcing contract with Capita 2+ years early

Exclusive A sliver of functions coming back in house, most being offshored to India and 380 UK roles put 'at risk' of redundo by Capita

On-Prem06 Nov 2020 | 46

Google contractor HCL America accused of retaliating against unionized techies by shifting US jobs to Poland

Pittsburgh workforce erosion, punitive policies cited in labor complaint

SaaS09 Oct 2020 | 44

UK's Co-operative Group to centralise IT teams across various divisions, warns redundancies 'inevitable'

Exclusive Tata Consultancy Services to run application and infrastructure support - oh, and security

On-Prem17 Jul 2020 | 24

Never knowingly under-digitally transformed: Retailer John Lewis outsources tech function to Wipro

244 workers TUPE'd to new employer

On-Prem01 Jul 2020 | 79

Gulp! Irish Water outsources contact centres to Capita for up to €27m over 7 years

The most valuable commodity on the planet? Yep, outsourcing

Software16 Jun 2020 | 52

Home Office waves a cool £1bn to outsource handling of British visa, citizenship applications

Here's hoping the winner does a better job than Sopra Steria

On-Prem01 Jun 2020 | 30

Tata Consultancy Services tells staff to go to their rooms and stay there, even after the pandemic passes

COO says plague-time productivity has improved so clients don’t see see WfH as a WtF

On-Prem28 Apr 2020 | 20

Capita to place bit less sauce in outsourcing execs' share awards packets

CEO, CFO take a 70% cut in light of performance, COVID-19 situation

On-Prem23 Apr 2020 | 16

Capita inks deal with NHS to 'bring back staff': Workers get an hour of training to recruit and vet retired doctors, nurses

Exclusive Asked to verify the identity of medics using video chat apps Zoom and Facetime

On-Prem07 Apr 2020 | 52

Welcome to the telco, we've got fun and games: BT inks 5-year deal to outsource mainframe management to IBM

Exclusive - updated You lot can keep the blinkenlights flashing but you'll have to be TUPEd from BT...

Systems01 Apr 2020 | 35

India tech firms warned not to abuse their exceptions to national coronavirus lockdown

DO: Keep essential services humming. DON'T: Sneak in client work and claim it's critical

On-Prem25 Mar 2020 | 6

Managed services slinger Ensono waves goodbye to staff on both sides of the pond

Says a big hello to low-cost services land, aka India

SaaS21 Feb 2020 | 15

Guess who the Co-op Bank chose for £141m outsourcing deal? Can't be. Yes, it's Capita

Troubled outsourcer continues work with troubled bank

On-Prem31 Oct 2019 | 11

Never mind monitoring dead crims, Ministry of Justice has just palmed Serco another £800m

All is forgiven!

On-Prem31 Oct 2019 | 15

One of Blighty's most-loved charities hands £46m to one of Blighty's least-loved outsourcers

I'll take the National Trust and Capita for 100, Alex

Channel24 Oct 2019 | 47

Tearoff of Nottingham: University to lose chunk of IT dept to outsourcing

Exclusive Cos that's always gone really well...

Security14 Oct 2019 | 99

In the bag: Serco 'delighted' to grab £450m ferry and freight deal between Scotland and Northern Isles

Payday landing for grandson of Churchill, chief exec Rupert Soames

On-Prem20 Sep 2019 | 35

Has outsourcing public-sector IT worked? The Institute for Government seems to think so, kinda

Prepare Reg readers, it is time to enter an alternate reality where up is down, black is white and Capita is cuddly

Legal16 Sep 2019 | 20

Mike drop, DXC-ya later! Lawrie immediately ejects as CEO from IT outsourcing giant

Board member Salvino to lead CSC-HPE-Enterprise-Services mutant starting Thursday

On-Prem12 Sep 2019 | 56

Indian outsourcing giant Wipro confirms flushing phishers from systems

Reported to be stepping stone for attacks on customers

Security16 Apr 2019 | 15

AT&T (sucks) upgrades folks to 5G (Evolution) that isn't actually 5G

Job numbers, coverage ... is there anything US telco giant hasn't been accused of inflating?

Science07 Jan 2019 | 23

Tata on trial: Outsourcer 'discriminated' against non-Asian workers, claim American staff

Caucasian employees allege pattern of unfair treatment at Indian IT consultancy giant

On-Prem06 Nov 2018 | 55

I know what you're thinking: Outsource or in-source IT security? I've worked both sides, so here's my advice...

Comment The pros and cons of using internal and external talent, or a mix of both

Security02 Nov 2018 | 20

DXC axes Americas boss amid latest deck chair musical

Exclusive Karan Puri just one of 36,000 staff to leave broken outsourcing biz in 18 months

On-Prem24 Oct 2018 | 38

Revealed: British Airways was in talks with IBM on outsourcing security just before hack

Exclusive El Reg leaked memo sent weeks before crooks swiped payment cards

Security07 Sep 2018 | 61

Now DXC yourself to the door: Another exec exits outsourcing giant

Frankenfirm waves bye to App Services boss: Time to canter Klaus

On-Prem14 Aug 2018 | 17

Do you really want your kids' future in the hands of Capita? Well, too bad

Outsourcer awarded £109m contract to do primary school test admin for next six years

On-Prem12 Jul 2018 | 39

UK.gov outsourcers must prove their 'social value' to win contracts

Push to boost supplier diversity after Carillion – but no plans to ditch private sector entirely

Legal25 Jun 2018 | 24

Oh Capita! Thirsty outsourcing titan finds small oasis in contract desert

Socks away £37m to consolidate claims-handling for compo scheme

On-Prem15 May 2018 | 13

UK gov grilled over massive exposure to struggling outsourcer Capita

Data startup reckons public sector has over 1,000 contracts

Legal25 Apr 2018 | 38

Capita reports pre-tax LOSS of £515m for 2017

Sales won't rise until 2020 says new broom...

Channel23 Apr 2018 | 51

McDonald's tells Atos to burger off: Da da da da da, we're lobbing IT ...

... support to a Capgemini call centre (and one in India)

Channel23 Apr 2018 | 45

BBC extends Capita Audience Services contract to 25 years

Nothing can be said to be certain, except death, taxes and Auntie's Capita deals

On-Prem19 Apr 2018 | 49

The best outsourcers fire themselves

And you can’t spend EBITA in the grave...

Devops29 Mar 2018 | 27

Keep Calm and Carillion: Outsourcers seek image rebrand after UK construction firm crash

'Cos the garden was soooo rosy before that

On-Prem13 Mar 2018 | 22

Capita screw-ups are the pits! Brit ex-miner pensioners billed for thousands in extra tax

Outsourcer blames HMRC's new PAYE portal

Channel12 Mar 2018 | 54

Lloyds Banking Group to splash £3bn on tech

IT spend will 'reduce overheads'. You mean branch closures?

On-Prem22 Feb 2018 | 35

Oh dear, Capita: MPs put future UK.gov outsourcing in the spotlight

Contingency plans in place at Barnet after £1bn wiped off troubled outsourcer's value

On-Prem01 Feb 2018 | 34

Thorn leaves CGI UK's side: Prez exit 'to pursue other interests'

Brit boss off after two years behind the controls

On-Prem24 Jan 2018 | 2

M&S extends customer support contract with, er, Capita

Web chat? On the phone? Online? That'll be UK IT's Mr Nasty you are talking to

On-Prem18 Jan 2018 | 18

'No evidence' UK.gov has done much to break up IT outsourcing

Carillion scandal part of a long tradition of big supplier addiction

On-Prem17 Jan 2018 | 52

Wave Tata, Capita: You've lost mega-contract to rival outsourcer

Man from Pru tears up £722m deal five years ahead of time

Channel16 Jan 2018 | 33

220 heads to roll as Steria hacks away at UK.gov back-office IT biz

Part of major shake-up at outsourcer

On-Prem15 Jan 2018 | 8

Tata for now: Marks & Spencer transfers 250 tech jobs to outsourcer

This is not just cost-cutting, this is M&S cost-cutting

On-Prem10 Jan 2018 | 28

Oh good. Transport for London gives Capita £80m for WAN, LAN and Wi-Fi

As if commuters in Big Smoke don't have enough to put up with...

Networks21 Dec 2017 | 57

'Subdued' year for poor old Capita means more 'restructuring' needed

In plain English, offshoring and automating jobs, of course

On-Prem14 Dec 2017 | 18

IBM reminds staff not to break customers in pre-Xmas fix-this-now rush

Australian tentacle has mucked things up at bank and border security agency

On-Prem13 Dec 2017 | 51

Staff at Steria gov shared services centre offered voluntary redundo

Merry Christmas!

On-Prem06 Dec 2017 | 18

UK.gov: IT contracts should be no more than 7 years. (Not 18, Fujitsu)

Let's see how that works out

On-Prem10 Nov 2017 | 39

Oh dear, DXC: Outsourcer loses two UK.gov contracts

Exclusive Department eXits Contracts: Biz falls prey to in-sourcing move

On-Prem09 Nov 2017 | 29

Flagging outsourcing biz and sports rights weigh down BT profits by 4%

Consumer-facing bit good, enterprise... not so much

On-Prem02 Nov 2017 | 8