Retail

Congress tries to outlaw AI that jacks up prices based on what it knows about you

Surveillance-based pricing? Two lawmakers say enough

Security26 Jul 2025 | 48

Retailer Co-op: Attackers snatched all 6.5M member records

Supermarket announces white hat education scheme as four suspects released on bail

Cyber-crime16 Jul 2025 | 28

Data spill in aisle 5: Grocery giant Ahold Delhaize says 2.2M affected after cyberattack

Finance, health, and national identification details compromised

Cyber-crime27 Jun 2025 | 4

Experts count staggering costs incurred by UK retail amid cyberattack hell

Cyber Monitoring Centre issues first severity assessment since February launch

Cyber-crime23 Jun 2025 | 27

M&S online ordering system operational 46 days after cyber shutdown

A milestone in cyberattack recovery – but deliveries will take a while and normal service not yet back

Cyber-crime10 Jun 2025 | 18

Crooks fleece The North Face accounts with recycled logins

Outdoorsy brand blames credential stuffing

Cyber-crime03 Jun 2025 | 7

Bling slinger Cartier tells customers to be wary of phishing attacks after intrusion

Nothing terribly valuable taken in data heist, though privacy a little tarnished

Cyber-crime03 Jun 2025 | 6

Victoria's Secret website laid bare for three days after 'security incident'

Knickers outlet knackered

Security29 May 2025 | 40

Adidas confirms criminals stole data from customer service provider

Hackers take personal data bytes from the brand with three stripes

Cyber-crime27 May 2025 | 2

M&S warns of £300M dent in profits from cyberattack

Downtime stings retailer, with technical recovery costs coming at a later date

Cyber-crime21 May 2025 | 44

Ransomware attack on food distributor spells more pain for UK supermarkets

Peter Green Chilled supplies all the major UK chains

Cyber-crime20 May 2025 | 64

Marks & Spencer admits cybercrooks made off with customer info

Market cap down by more than £1B since April 22

Cyber-crime13 May 2025 | 75

British govt agents step in as Harrods becomes third mega retailer under cyberattack

Experts suggest the obvious: There is an ongoing coordinated attack on UK retail sector

Cyber-crime02 May 2025 | 141

M&S stops online orders as 'cyber incident' issues worsen

One step forward and one step back as earlier hopes of progress dashed by latest update

Cyber-crime25 Apr 2025 | 21

M&S takes systems offline as 'cyber incident' lingers

Customers told to expect further delays as contactless payments still down

Cyber-crime24 Apr 2025 | 12

CIO and digi VP to depart UK retail giant Asda as Walmart divorce woes settle

Exclusive Brit retailer says troubled breakup with tech platform of former US owner nearing conclusion

On-Prem14 Apr 2025 | 16

Asda's tech separation from Walmart nears £1B as delays mount

Lenders told of £175 million project top-up for 2025, four years after buyout

On-Prem01 Apr 2025 | 16

Brit supermarket finds breaking up is hard to do as Walmart-Asda divorce stretches into fourth year

'Three-year' tech support deal still running

PaaS + IaaS19 Mar 2025 | 17

We’re paying for what we don’t get: East D.C. neighbors frustrated with Amazon’s Prime delivery exclusions

Feature Locals demand transparency - and a refund wouldn't hurt

Personal Tech03 Jan 2025 | 45

Stumbling ERP project racks up sales losses greater than budget

South African retailer struggles with SAP implementation, says it is making improvements

Databases03 Jan 2025 | 7

Asda decided on a 'no go' for 'mass rollout' of store IT conversion

Exclusive Amid plans to convert smaller stores, retailer opted to stall December shift as Walmart tech divorce continues

On-Prem19 Dec 2024 | 52

Foursquare to close, but Swarm game will live on

And the company is doing the right thing with its database

Databases27 Nov 2024 | 7

Kids' shoemaker Start-Rite trips over security again, spilling customer card info

Updated Full details exposed, putting shoppers at serious risk of fraud

Cyber-crime14 Nov 2024 | 14

Asda security chief replaced, retailer sheds jobs during Walmart tech divorce

British grocer's workers called back to office as clock ticks for contractors

On-Prem14 Nov 2024 | 18

'Cybersecurity issue' at Food Lion parent blamed for US grocery mayhem

Stores still open, but customers report delayed deliveries, invoicing issues, and more at Stop & Shop and others

Cyber-crime12 Nov 2024 | 2

Unions 2, Apple 0: Cupertino caves after fresh strike threat

You're doin' fine, Oklahoma!

On-Prem25 Sep 2024 | 9

Cybercrooks strut away with haute couture Harvey Nichols data

Nothing high-end about the sparsely detailed, poorly publicized breach

Cyber-crime20 Sep 2024 | 10

Sainsbury's bags a ticket to RISE with SAP, hoping not to trip like Asda

UK's second largest retailer set to move ERP to the cloud with AWS, Accenture, and the German software gaint

Databases17 Sep 2024 | 5

Hangover from messy Walmart tech divorce ongoing at Asda

UK grocer suffers IT issues with clothing orders, self-scanning, and store picker app

Systems29 Aug 2024 | 35

Dick's Sporting Goods discloses cyberattack

Authorities probing unwanted intrusion; hard questions ahead

Cyber-crime28 Aug 2024 | 11

Amazon: Our cloud growth just sped up. Did you know we are also quite a big retailer?

Reveals Kuiper broadband sats to fly later this year and solid Q2 sales

Off-Prem02 Aug 2024 | 9

Apple agrees to terms with US store union for first time

Funny what threatening to walk off the job and shutter a retail store can do

Personal Tech30 Jul 2024 | 9

FTC sticks a probe into 'surveillance pricing' Big Biz uses to gouge us all

Ever had to shop in incognito mode to avoid paying more? This one's for you

Software23 Jul 2024 | 28

Microsoft Stores all close their doors in China

Slump in Surface sales suspected as one reason for move online

Personal Tech03 Jul 2024 | 11

Asda kisses Walmart goodbye with half a billion dollar tech breakup bill

Project including SAP upgrade beset by cost increases and delays

Systems01 Jul 2024 | 31

Japan's second-ranked mobile telco to buy convenience store chain from Mitsubishi

KDDI wants to snack on data about who buys what at which of Lawson's 14,600 stores

Offbeat08 Feb 2024 | 5

Apple pays $500K to make sales bods' complaint about wage theft go away

About four minutes of quarterly profit, and it's settled

Personal Tech06 Oct 2023 | 6

You shouldn't be able to buy devices that tamper with diesel truck emissions on eBay, says DoJ

Feds allege tat bazaar turned blind eye to folks buying more than 343k aftermarket defeat devices

Legal28 Sep 2023 | 71

First pushback against EU's Digital Services Act and it's not Google

Who are you calling a VLOP? asks German web fashionista

Networks27 Jun 2023 | 31

Apple sued for allegedly firing, threatening union organizers

iGiant urged to think different about workers' rights

Personal Tech29 Mar 2023 | 25

Amid the gloom of widespread layoffs, Fujitsu is hiring and acquiring

Buys GK Software and intends to put 1,600 new people on staff – some of them oldies

Software02 Mar 2023 | 7

JD Sports admits intruder accessed 10 million customers' data

No payment details exposed in breach, says retailer, but shoppers told to be 'vigilant about potential scams'

Cyber-crime30 Jan 2023 | 25

Walmart runs creepy 'advergame' on Roblox, where kids can make toy wish lists

Toys that can then be purchased at... you guessed it, say critics in letter to watchdog

Offbeat25 Jan 2023 | 2

Japanese convenience store chain opens outlet staffed by avatars and robots

Like Clippy, but for snacks, booze, and cigarettes

AI + ML29 Nov 2022 | 55

Someone has to say it: Voice assistants are not doing it for big tech

Comment Alexa, how does Amazon decide when the grand plan for conversational commerce has failed?

Personal Tech23 Nov 2022 | 227

Amazon CEO says company will slow hiring rate, no hard return to office planned

Anyone fancy renting some office space?

PaaS + IaaS08 Sep 2022 | 2

Big Apple Apple Store workers hope to form union

Amazon staff success spurs similar spirit in NYC for a sporting share of super-profits

Personal Tech19 Apr 2022 | 19

Funky Pigeon pauses all orders after 'security incident'

Parent WH Smith says no customer payment data exposed, according to current investigations

Security19 Apr 2022 | 17

US biz to blow $120bn on AI by 2025, says IDC

Get ready for machine-made decisions, whether you're shopping, banking, reading, working

AI + ML17 Mar 2022 | 4

Microsoft tweaks Teams and Viva to help bridge gap between frontline workers and their managers, among other things

Want a pay rise and paid leave? Can't help you there. Need better workplace tech? Walk this way...

Off-Prem12 Jan 2022 | 20

No cards, thanks, we're contactless-less: UK supermarket giants hit by card payment TITSUP*

Money talks in Morrisons and Co-Op

SaaS26 Jan 2021 | 48

It's 2020, so let's just go ahead and let Amazon have everyone's handprints so it can process payments

Read mine off my forehead, Jeffrey

Science30 Sep 2020 | 59

We've reached the endgame: Bezos 'in talks' to turn shuttered department stores into Amazon warehouses

Gutted Sears, JC Penney locations could become 'fulfillment centers'

Personal Tech10 Aug 2020 | 59

Amazon launches itself into retail IT with 'all the necessary technologies'. Not saying which, but you know...

We have to Just Walk Out of that shop, right? Oh... with products

SaaS10 Mar 2020 | 20

A stranger's TV went on spending spree with my Amazon account – and web giant did nothing about it for months

Crook exploited security hole, hijacked punter's bank cards

Security31 Oct 2019 | 155

Margin mugs: A bank paid how much for a 2m Ethernet cable? WTF!

El Reg brings you the hall of shame

Channel28 Sep 2019 | 211