SalesForce

Alibaba takes more of Salesforce behind the great firewall

Asia in brief PLUS: China's taikonauts return from space, India approves PC licenses, and Foxconn founder presidential campaign investigated for bribes

Off-Prem06 Nov 2023 | 2

Salesforce engineers roll back change after breaking own cloud for hours today

Updated Services said to be returning to normal from downtime though Tableau Cloud still MIA

SaaS20 Sep 2023 | 3

Salesforce flipflops from 'you're fired' to 'you're hired' in six short months

Recruitment U-turn down to search for growth and margins, CEO says

SaaS15 Sep 2023 | 27

Google shifts Cloud Next sales shindig from SF to Las Vegas

What could possibly have attracted this tech titan to an all-day party zone?

Off-Prem06 Sep 2023 | 2

Price rises yet to hit customers, says Salesforce as it raises forecasts

CRM vendor might find itself pushed to the margins to keep investors happy

PaaS + IaaS31 Aug 2023 | 5

Salesforce to face court over claims it knowingly assisted sex trafficking website

CRM giant fails to get Backpage.com case thrown out on appeal

Personal Tech08 Aug 2023 | 6

Global Slack messaging outage cuts world off from colleagues

Come back Teams, all is forgiven

SaaS27 Jul 2023 | 14

Investors give Salesforce a 4% slap on back for raising prices

Just think of the margins

SaaS12 Jul 2023 | 1

Salesforce lures staff with $10 donation to charity for each day they're in the office

Promo runs from June 12 and 24 as company promises it's not tracking which workers participate

SaaS07 Jun 2023 | 14

CRM giant Salesforce's focus on margins sees sales growth slip

After activist investor pressure and job losses, professional services projects struggle

SaaS01 Jun 2023 | 1

Slack adding generative AI to interact with colleagues, so you don't have to

Slack GPT and Einstein GPT for Salesforce users currently under development

AI + ML05 May 2023 | 17

Google adds account sync for Authenticator, without E2EE

in brief Also: Your Salesforce Community site might be leaking; a new CPU side-channel; and this week's critical vunls

Security01 May 2023 | 7

Salesforce lets go of more of its towering presence in San Francisco

Updated Fancy a sublease? Office digs in Silicon Valley hometown hotspot up for grabs

PaaS + IaaS12 Apr 2023 | 4

Activist investor Elliott holds off board-level influence at Salesforce

Benioff gets a pat on the head and an undefined reprieve

SaaS27 Mar 2023 | 3

Salesforce latest to sprinkle ChatGPT on itself, will ask language models to write code

Collaboration with OpenAI tech also threatens AI-generated sales emails, Slack messages, customer Q&As

SaaS07 Mar 2023 | 8

Salesforce promises to follow the Oracle playbook

Yay for investors, eek for customers?

Applications06 Mar 2023 | 9

Salesforce banks savings by sweating tech infrastructure for an extra year

Revenue rocks, but boosting margins means five year old servers and four year old PCs

SaaS02 Mar 2023 | 8

Salesforce under investor pressure to dump more staff

Promised 10,000 cull unlikely to be enough to satisfy gaggle of activist investors

SaaS27 Feb 2023 | 6

Salesforce woes continue as Twitter slashes spending with SaaS supermonster

Performance improvement plans and prompt exit packages in the offing

SaaS15 Feb 2023 | 9

Changes afoot at Salesforce after activist investor Elliott takes a decisive slice

It is 'never a good sign when Elliott shows up' says analyst of fund manager whose reputation precedes it

SaaS23 Jan 2023 | 12

Security tech chief quits Salesforce as list of top-table departures grows

CRM slinger's annus horribilis continues as 'father of SSL' departs for VC fund

SaaS12 Jan 2023 | 2

Salesforce: There's no more Slack left to cut

Opinion SaaS CRM slinger blamed the pandemic for 10% workforce cull, but scattergun M&A strategy hasn't helped

SaaS10 Jan 2023 | 23

Salesforce to chop 10% of workforce in $1.4 billion restructuring blueprint

CRM specialist to 'reduce operating costs, improve operating margins' as pandemic catches up with tech industry

SaaS04 Jan 2023 | 6

Salesforce's new hires are less productive, says CEO Benioff

Founder and bossman asks if WFH freedoms to blame

SaaS19 Dec 2022 | 37

Salesforce ends CEO job share – again. Marc Benioff back as sole boss

Bret Taylor returns to entrepreneurial roots after losing his gig as chair of Twitter

SaaS01 Dec 2022 |

Salesforce trims workforce as growth slows post-lockdowns

The COVID-era hiring spree which saw thousands onboarded comes to an abrupt end

SaaS09 Nov 2022 | 2

ServiceNow boss embarks on corporate trolling to get rise out of SAP

Workflow biz ignores digital naysayers, avoids wider malaise in Q3 software spending

SaaS27 Oct 2022 |

Salesforce set to hire thousands in India after hitting brakes on US recruitment

Headcount in subcontinent quadruples in 3 years thanks to CFO's 'measured approach' to recruitment

SaaS27 Sep 2022 | 9

Salesforce lets Genie out of the bottle

Integration tooling might work for those with multiple installs, but check the budget first – analyst

SaaS21 Sep 2022 | 1

Heroku to delete inactive accounts, shut down free tier

Move over, GitLab, this purge begins in October

Devops25 Aug 2022 | 15

Deals are being 'inspected by higher levels of management,' says Salesforce

Customers 'more measured' and this will continue, says CRM giant, but Snowflake lifts forecasts

SaaS25 Aug 2022 | 4

Slack leaked hashed passwords from its servers for years

Users who created shared invitation links for their workspace had login details slip out among encrypted traffic

Security08 Aug 2022 | 10

Salesforce to let two-thirds of space in SF high-rise

Office-space-as-a-service suits this cloud giant to a T

On-Prem14 Jul 2022 | 4

Alibaba spins out a biz to productize home-grown data tools

Business intelligence and analytics as a service, for marketers and techies

Software30 Jun 2022 | 1

Back-to-office mandates won't work, says Salesforce's Benioff

As industry and governments push to get workers crammed into commuter trains, glass box edifices, tech boss says: 'Why?'

SaaS24 Jun 2022 | 72

Cisco dials back on hiring, cool winds blow through economy

'I think it is a time for everyone to be prudent' says networking giant's CFO

Networks16 Jun 2022 | 3

Microsoft CRM tool to pull sales data from email, Teams calls, Office 365

Out-of-the-box integration with Salesforce and Dynamics: SAP, Oracle CRM customers must wait

Applications16 Jun 2022 | 5

Salesforce touts Google Ads, ecommerce, social media integration for Customer 360

Meanwhile, NFT Cloud pilot will allow companies to mint, manage, and sell the controversial web tokens

SaaS09 Jun 2022 | 1

Salesforce faces diversity audit from activist investors

CRM slinger set to be challenged on lack of progress at investor meeting

SaaS09 Jun 2022 | 3

Renegotiating a Salesforce software agreement? It could take up to two years

Salesforce complexity can be 'difficult and expensive to govern', especially for multicloud, warns Gartner

SaaS31 May 2022 | 8

Salesforce staff back an end to its relationship with NRA

Texas school shooting should prompt a rethink in commercial ties with powerful gun-lobby group, workers urge management

SaaS30 May 2022 | 134

Communication around Heroku security incident dubbed 'train wreck'

Users claim lack of transparency following compromise of Github tokens

Security04 May 2022 | 5

US judge dismisses Republican efforts to block release of Salesforce emails

Probe into Capitol attack must wait for appeal before data can be accessed

SaaS03 May 2022 | 62

Activist investors attempt to push through racial diversity probe at Salesforce

The move follows lack of progress in equality and two resignations, campaign group says

Legal17 Mar 2022 | 10

Salesforce sued in attempt to block release of Capitol riot info

CRM giant pleased to be named yet again on World's Most Ethical Companies list

SaaS16 Mar 2022 | 51

Veeam to productise in-house Salesforce backup tools - private beta already under way

Major update has passed quality control and will catch up to platform and app updates

Off-Prem20 Dec 2021 |

Need a new CEO, Salesforce? Have two – Bret Taylor and Marc Benioff to share the job

Restores twin CEO structure that ended in 2020, no indication this has deeper meaning

Software01 Dec 2021 |

Workplace surveillance booming during pandemic, destroying trust in employers

At the same time, Brit MPs call for tighter regulations on AI snooping

Networks12 Nov 2021 | 32

Freshworks trains sights on startup market as it puzzles over enterprise conundrum

Indian challenger looks to exploit common platform but could struggle to win bigger customers

Software11 Nov 2021 | 1

Google Cloud UK boss boomerangs back to Salesforce to run freshly acquired Slack's EMEA ops

Just when I thought I was out, they pull me back in

Applications05 Oct 2021 | 1

Salesforce should rename its Dreamforce conference to Feverdreamforce because this is getting ridiculous

Comment Apropos of nothing, here's Lionel Ritchie

SaaS22 Sep 2021 | 7

Salesforce gets into the vid-streaming with original content caper, promises digital inspriation

Netflix and friends are probably safe as only shows revealed so far are fronted by staff or streamed from its own conference

Bootnotes12 Aug 2021 | 3

Salesforce follows application rivals into the RPA market with Servicetrace purchase

Replacing swivel-chair integration is not a market that independent vendors will get to themselves

Software03 Aug 2021 | 1

Cut us some Slack: $27bn+ later, collab tool officially belongs to Salesforce

Cloud apps giant sets off to invent the future of work and beat Microsoft Teams

Off-Prem22 Jul 2021 | 20

Salesforce's Patterson blazes a trail for humble-braggers everywhere

UK & I shindig has everything: Olympians, Bake-Off stars, and the ever-rising former BT boss

SaaS08 Jul 2021 | 12

In-person Dreamforce returns: Real people, real lanyards, real sandwich platters... and no James Corden

Not the first plane trip you wanted to do post-lockdown, but there you are

SaaS28 May 2021 |