Gartner questions whether Salesforce AI buffet will stay all-you-can-eat forever Updated Analysts say today's capped deals may become tomorrow's cost shock Agentic AI27 Jan 2026 | 11
Salesforce willing to lose money on AI agent licenses when customers are locked in Flat-rate deals may sting now, but vendor expects payback over decades Agentic AI15 Dec 2025 | 8
Salesforce opts for seat-based AI licensing as customers demand predictability Analysts say the shift is part of a trend which offers stability, but embedded usage caps ensure some vendors keep control AI + ML12 Dec 2025 | 9
Benioff backs off: Salesforce chief says sorry for Trump troop talk Tech billionaire apologizes after endorsing plan to deploy National Guard in San Francisco Offbeat20 Oct 2025 | 33
Salesforce's Benioff warns of AI 'false prophets' while promising true profits by 2030 CRM messiah preaches data discipline while rivals chase LLM miracles SaaS16 Oct 2025 | 5
Salesforce pumps the dream of AI agents as helpers, not replacements In the Agentic Enterprise, 'AI doesn’t replace people, it elevates them' SaaS15 Oct 2025 | 7
Cops nuke BreachForums (again) amid cybercrime supergroup extortion blitz US and French fuzz pull the plug on Scattered Lapsus$ Hunters' latest leak shop targeting Salesforce Cyber-crime10 Oct 2025 | 2
Salesforce facing multiple lawsuits after Salesloft breach Updated CRM giant denies security shortcomings as claims allege stolen data used for ID theft Cyber-crime26 Sep 2025 | 5
Salesforce sacrifices 4,000 support jobs on the altar of AI Updated Benioff boasts bots now handle half of customer chats as doubts over reliability linger AI + ML02 Sep 2025 | 51
Salesforce adds AI to everything, jacks up prices by 6% Little agents everywhere SaaS17 Jun 2025 | 21
Best pricing model for AI? Work in progress, says Salesforce Is that 'best' for customers or for shareholders? Any vendors that think they've got this 'all figured out is kidding themselves' AI + ML02 Jun 2025 | 9
Salesforce mulls charging per AI chat as investors sweat over fewer seats Benioff sees 'very high margin opportunity' in bid to 'monetize' productivity gains SaaS29 Aug 2024 | 5
20,000-plus tech workers got the boot this month Microsoft and Salesforce the latest to toss more folks onto industry's employment bonfire Software26 Jan 2024 | 10
Salesforce flipflops from 'you're fired' to 'you're hired' in six short months Recruitment U-turn down to search for growth and margins, CEO says SaaS15 Sep 2023 | 27
Salesforce to face court over claims it knowingly assisted sex trafficking website CRM giant fails to get Backpage.com case thrown out on appeal Personal Tech08 Aug 2023 | 6
Investors give Salesforce a 4% slap on back for raising prices Just think of the margins SaaS12 Jul 2023 | 1
Qlik's got Talend as visualization vendors merge Private equity investor Thoma Bravo's portfolio swells Databases16 May 2023 | 2
Salesforce boss Benioff scores payday of nearly $30m amid cost cutting Average employee got $199k, changes afoot to exec compensation SaaS28 Apr 2023 | 4
Salesforce refreshes board as activist investors circle Slack said to be worth fraction of price paid, new hires not as productive amid downturn SaaS30 Jan 2023 | 6
Salesforce calls some workers back to the office amid slowing sales Months after CEO Benioff said return to office mandates don't work, a bunch told to come in three days a week, take half customer calls in-person SaaS02 Dec 2022 | 9
Salesforce lets Genie out of the bottle Integration tooling might work for those with multiple installs, but check the budget first – analyst SaaS21 Sep 2022 | 1
Enterprise software deals slower to close as macroeconomics hit IT departments Picture of longer sales cycles, more deliberation, enterprise upgrade challenges emerging across industry SaaS09 Sep 2022 |
Slack to increase prices for Pro customers Freebie users to get 90 days of message history and file storage SaaS19 Jul 2022 | 12
Salesforce touts Google Ads, ecommerce, social media integration for Customer 360 Meanwhile, NFT Cloud pilot will allow companies to mint, manage, and sell the controversial web tokens SaaS09 Jun 2022 | 1
Salesforce faces diversity audit from activist investors CRM slinger set to be challenged on lack of progress at investor meeting SaaS09 Jun 2022 | 3
Salesforce shrugs off economic uncertainty with upbeat Q1 results CEO admits integration of mega-mergers remains an ongoing project Applications01 Jun 2022 |
Activist investors attempt to push through racial diversity probe at Salesforce The move follows lack of progress in equality and two resignations, campaign group says Legal17 Mar 2022 | 10
Cringe: Salesforce latest megacorp to jump on non-fungible tokens bandwagon How to get nothing for something SaaS10 Feb 2022 | 13
Brainier Salesforce CRM might find customers to be slow learners Einstein AI features could be long-term prospect AI + ML06 Oct 2016 | 1
The next time Salesforce goes down, you'll get six reasons why SaaS-o-saurus Rex preparing more granular status service for September debut SaaS09 Aug 2016 | 2
Salesforce slurps uptime startup Coolan for global infrastructure scale-out Why Salesforce needs this stuff when it's outsourced to AWS is anyone's guess SaaS22 Jul 2016 | 5
Storage array firmware bug caused Salesforce data loss Circuit breakers broke bad, workload moved but array flipped out under heavy load SaaS18 May 2016 | 15
Salesforce.com storage fail causes lengthy outage UPDATE One European instance experienced eight-hours PITSTOP incident SaaS03 Mar 2016 | 13
Z-z-ZAP! Salesforce.com reveals Lightning release and price hikes More functions mean price hike shouldn't be very very frightening, says analyst Software04 Feb 2016 | 2
Informatica goes private – with Microsoft and Salesforce each taking a share $5.3bn deal sees data firm leaving Nasdaq Channel07 Aug 2015 | 2
Benioff bails from Borg Board Salesforce supremo was invited onto board by Cisco CEO Chambers but won't seek re-election Channel15 Sep 2014 |
Salesforce: Oh no! Dyre RATs are thirsty for our customers' logins But attacks weren't the cause of server outage, we're told Security08 Sep 2014 | 2
ZeuS KICKS that SaaS: Trojan raids Salesforce.com accounts CRM giant's customers take an arrow to the knee... – reports Security26 Feb 2014 | 5
Salesforce ponies up ANOTHER $1m to settle hackathon headache Second contestants will get cash prize for disputed coding contest Software03 Dec 2013 | 1
Salesforce.com to reveal 'Company Communities' Pipe your intranet onto a BYOD smartphone, you know it makes sense Software29 May 2013 | 2
Cloud Sherpas bags $40m for cloud consulting expansion Gearing up for high-altitude money-making SaaS20 Dec 2012 |
Salesforce CEO Benioff: Win 8 is 'the end of Windows' Shocks world with cloudy future prediction Software19 Oct 2012 | 97
Ellison says Oracle eats own dogfood for cloud apps OpenWorld 2012 He's looking at you, Salesforce.com SaaS03 Oct 2012 | 2
Salesforce CEO: Social is god and Zuck is its prophet Dreamforce 2012 Are we 'Facebook for enterprise' yet? SaaS20 Sep 2012 | 8
Salesforce.com signs up Twitter firehose You whinge, salesforce customers pounce On-Prem14 Jun 2012 |
Former US CIO Kundra joins Salesforce.com Cloud champion to head up emerging markets SaaS16 Jan 2012 | 4
Ellison's cloud conversion is good for business Open...and Shut Skeptic turned evangelist to win CIOs Channel07 Oct 2011 | 11
Oracle floats Fusion apps, puffs up public cloud OpenWorld Salesforce.com 'stickier than a roach motel' SaaS06 Oct 2011 |
When Ellison goes, will he go gracefully? Comment Alpha Oracle CEO may never be ready to be replaced... On-Prem05 Oct 2011 | 29
Microsoft compares Amazon cloud to 'horseless carriage' The Economics (and mixed metaphors) of Cloud Computing SaaS10 Mar 2011 | 33
Microsoft says exec took secret 'trove' to Salesforce Claims 'immediate and substantial injury' Channel11 Feb 2011 | 13
Salesforce's Benioff: 'Ellison flunks vision test' Dreamforce 2010 Oracle dreams of a mainframe past Channel07 Dec 2010 | 12
Microsoft launches patent suit at Salesforce cloud Calculate those costs with your CRM Channel19 May 2010 | 20
Salesforce extends 'sympathy' to Microsoft on Office launch Cloud vendor goes on elephant crusade Channel12 May 2010 | 8