Servicenow

ServiceNow goes to Washington DC, with a suitcase full of AI

Claims the tech has brought 38 percent improvement to its own dev cycle time

Software21 Mar 2024 | 3

ServiceNow banks double digit sales gains amid push into enterprise workflow

Beats analyst estimates, talks up genAI and yet share price wobbles briefly

Databases25 Jan 2024 |

ServiceNow quietly addresses unauthenticated data exposure flaw from 2015

Researcher who publicized issue brands company’s communication 'appalling'

Research26 Oct 2023 | 3

More and more LLMs in biz products, but who'll take responsibility for their output?

ServiceNow and SAP join the genAI frenzy, but users advised to 'keep a human in the loop'

AI + ML28 Sep 2023 | 9

ServiceNow upgrade goes from AI to Zero Trust

You can’t not do GenAI in 2023, and 'Vancouver' release has gone there – but its detours may be more worthy

SaaS21 Sep 2023 | 1

What's your Mean Time To Innocence – the time needed to prove that mess is not your problem

ServiceNow reckons it can shrink it with integrated cloudy observability

Software19 May 2023 | 25

AWS adds Superapp Grab's Asia-centric maps to its cloudy location service

Asia In Brief PLUS ServiceNow makes Japan a discrete region; Alibaba Cloud’s Singapore hub; US snipes at Korean network policy; and more

Software16 Jan 2023 | 1

ServiceNow boss embarks on corporate trolling to get rise out of SAP

Workflow biz ignores digital naysayers, avoids wider malaise in Q3 software spending

SaaS27 Oct 2022 |

Enterprise software deals slower to close as macroeconomics hit IT departments

Picture of longer sales cycles, more deliberation, enterprise upgrade challenges emerging across industry

SaaS09 Sep 2022 |

ServiceNow: Customers 'struggling to understand the value of ELAs', says Gartner

Updated Enterprise agreements can increase pricing, marring an overall positive assessment from the analyst

PaaS + IaaS24 Aug 2022 | 11

ServiceNow valuation dips after subs forecast cut

Strong growth in quarterly financials, investors not convinced

SaaS28 Jul 2022 | 1

AI-driven HR startup snapped up as companies fight to retain employees

Remember when ServiceNow said 'no acquisitions? Someone should tell Hitch Works

SaaS06 Jun 2022 | 5

ServiceNow takes aim at procurement pain points

Purchasing teams are a bit like help desks – always being asked to answer dumb or inappropriate questions

SaaS25 May 2022 |

ServiceNow ordered a year's worth of hardware to avoid supply chain hassles

CTO shares datacenter secrets with The Reg: NVMe, MariaDB, mid-range x86 CPUs, S3-alike, and more

On-Prem25 May 2022 | 16

You can keep your old ERP system, but you'll still need ServiceNow, CEO tells The Reg

Interview Bill McDermott thinks companies need workflow on top of enterprise apps, whether they replace them or not

SaaS16 May 2022 | 18

Comms giant BT sees $30m+ savings in 5 years with ServiceNow project

IT and network services to replace 56 legacy workflow systems with ServiceNow

Applications11 May 2022 | 7

ServiceNow shrugs off Ukraine fears with upbeat financials

Growth set to continue unabated despite headwinds, CEO says

SaaS28 Apr 2022 |

ServiceNow jumps into RPA with imminent 'San Diego' release

Will bring bots to workflow users, perhaps not with the same precision RPA specialists muster

Software24 Mar 2022 | 1

ServiceNow preps mobile apps for real-time transformation tracking

Shifting to measuring results of its trademark workflows, not just building 'em. And it comes with a 'bat-phone'

Software22 Feb 2022 | 4

ServiceNow CEO says mergers and acquisitions are off the table – too messy

It's as if Bill McDermott's SAP tenure never happened

SaaS27 Jan 2022 | 12

Freshworks trains sights on startup market as it puzzles over enterprise conundrum

Indian challenger looks to exploit common platform but could struggle to win bigger customers

Software11 Nov 2021 | 1

ServiceNow's king of understatement quietly goes about his business of changing the world, one workflow at a time

Bzz. Bzz. This digital bingo BS game won't stop buzzing, can someone mute Bill McDermott?

Off-Prem28 Oct 2021 | 5

What have the Romans ever done for us? In ServiceNow's new Rome release, replaced intranets, for one

Adds Teams integration for new ‘Employee Centre’, automated automation for service desk

SaaS16 Sep 2021 | 1

Minnow Freshworks nips at tails of SaaS giants Salesforce and Servicenow with IPO plans

Bach to basics: The well-funded IPO-er

SaaS31 Aug 2021 | 1

Where's the nearest exit? ServiceNow continues on acquisition spree with interior mapping startup Mapwize

PostgreSQL acceleration outfit Swarm64 also nabbed

PaaS + IaaS12 Aug 2021 | 2

Feel like you've been sucked through your vendors' pipes? ServiceNow's marketing has you in mind

Violet, you're turning ... to our digital workflows!

SaaS30 Apr 2021 |

Not as many $1m customers as last quarter? Sorry, we're out: ServiceNow shares fall despite soaring revenues

Not a good look for company 'at the epicentre of the workflow revolution'

SaaS29 Apr 2021 | 4

ServiceNow bakes more ML, low code into Quebec release to push itself as all-encompassing workflow layer

But questions remain over its enterprise app credentials

AI + ML11 Mar 2021 | 7

Workflow biz ServiceNow ServiceWows itself by beating Q4 guidance and posting hefty top line growth of 31% for FY2020

'It's all about people, empathy at mass scale,' says Big McD

SaaS28 Jan 2021 | 7

Nice for some: ServiceNow margins swell 83% as post-COVID market wolfs down subscriptions

Makes several consumer-industry appointments

SaaS29 Oct 2020 | 2

ServiceNow founder Fred Luddy sells $13.2m stake in 'defining enterprise software company of the 21st century'

He either missed the memo or doesn't believe it

SaaS23 Sep 2020 | 7

Need to track IT kit? Business continuity? Legal? ServiceNow has a package of satellite apps for you... now

Biz is not going to make any impact in core areas – but there's much more to life than HR, supply chains, accounting, analyst tells us

Software17 Sep 2020 | 7

With this Uber get-to-work-safe app, you are really spoiling us, ServiceNow

The. Defining. Enterprise. Software. Company. Of. The. 21st. Century

SaaS10 Aug 2020 | 16

Humble-bragging ServiceNow CEO tells anyone who listens: 'Our destiny is to become the defining enterprise software biz of 21st century'

Larry, stop giving Bill ideas

SaaS30 Jul 2020 | 14

ServiceNow slammed for 'tone deaf' letter telling customers contracts can't be tweaked as COVID-19 batters businesses

'If that is true, that is a horrendous admission' – analyst

SaaS19 Jun 2020 | 42

ServiceNow's 6-week virtual conference kicks off. Yes, you read that right: 6 weeks...

Knowledge 2020 It's a long, long buildup to CEO's soliloquy, it's a long way to go

SaaS06 May 2020 | 4

Sun shines on ServiceNow amid pandemic storm after belated spree of $1m+ deals

Always be closing, especially when the economy's in a tailspin

Software30 Apr 2020 | 3

ServiceNow pulls on its platforms, talks up machine learning, analytics in biggest release since ex-SAP boss took reins

Just call us Florida man cos we're going to Orlando

Software13 Mar 2020 | 7

ServiceNow sops up SAP CEO as outgoing boss swaps the cloud for sneakers at Nike

Soft-shoe shuffle

SaaS24 Oct 2019 |

ServiceNow goes for more Now, a bit less Service

LOGOWATCH Annual gabfest's big news is brand refresh and non-disruptive disruption

Software09 May 2018 | 17

ServiceNow plans non-devs writing non-code for real enterprise apps

Pledges simple workflow creation tools as next act after grand Q4 and FY 2017

Software01 Feb 2018 | 20

ServiceNow unleashes its 'Kingston' release

Company's journey from the heart of IT to the rest of the business continues

Software16 Jan 2018 | 7

ServiceNow to go mobile after strong Q3

Products beyond ITSM speed up, SkyGiraffe acquisition should make users 'appy

Software26 Oct 2017 | 2

AI might outsmart ITIL, make MTBF moot, says ServiceNow strategist

What if you log an incident that AI helped you to avoid? PLUS: Kingston release details

AI + ML24 Oct 2017 | 13

ServiceNow stops over in Jakarta on its journey to AI-land

SaaS-y business process simplifier adds security chat rooms, cloud management and more to new release

On-Prem21 Jul 2017 |

Misery loves company so ServiceNow's built anonymous chat-rooms for the recently p0wned

'Jakarta' release also adds software asset management, multi-cloud wrangling and more

SaaS11 May 2017 | 3

ServiceNow's new CEO thinks IT can spare us from corporate re-orgs

He also feels cloud is yet to make a dent in the enterprise – but AI might fix that

SaaS09 May 2017 | 8

ServiceNow hires former eBay and Bain & Co man John Donahoe as CEO

Current chief Frank Slootman steps aside in sudden but orderly transition

On-Prem28 Feb 2017 | 2

IBM and ServiceNow lock eyes, vow long commitment

Roses are red. 'Global strategic alliance' is … eeeww. We've written a more fun headline for you even though V-Day is over

Software15 Feb 2017 | 1

ServiceNow pals up with Palo Alto and ties up with Tanium

Security ops service adds more sources telling you when to panic, and how much

Software03 Feb 2017 |

Court nixes four HP patents in ServiceNow infringement case

Half of contested IP tossed out of the window

Channel13 Mar 2015 | 4

BMC Software flings patent sueball at ServiceNow

Private boy squares up Stateside to public kid

Legal24 Sep 2014 | 13