Episode 14On the helldesk, nobody can hear you scream
18 Sep 2015
Employees love their IT departments (almost very nearly true)
...While trying to do their own IT support
17 Jun 2015
Legal biz Irwin Mitchell outsources majority of IT to Esteem
Staff TUPE across to new employer ... but not all of them
13 Apr 2015
You 'posted' a 'letter' with Outlook... No, NO, that's the MONITOR
Something for the Weekend, Sir?What in HELL does 'hit go' mean?!
04 Jul 2014
I am NOT a PC repair man. I will NOT get your iPad working
Something for the Weekend, Sir?El Reg reruns one of Dabbsy's greatest hits
06 Jun 2014
Wanted: a new IT service desk for up to 200 users. Nothing fancy
Readers' cornerReg commentard seeks your input
05 Apr 2014
Teachers get earful of racy XXX chat in Capita IT cock-up
'Hello, helpdesk? I need to put my joystick WHERE?'
11 Oct 2012
Blackpool ICT boss: BYOD doesn't save money
It would cost less for council to cough for new kit
27 Apr 2012
Update knackers hundreds of Zendesk helpdesks
Fix blunder Twitter chunder 'great confusion' followed
18 Nov 2011
How much does desktop PC support actually cost?
WorkshopThe last bastion of obscurity in IT spend?
15 Oct 2009
Try these beans: Business Service Management
WorkshopNooo.....it's not a product
14 Oct 2009
Who does the helpdesk really help?
WorkshopIT or the Business?
07 Oct 2009