On Call And we would have gotten away with it, if it hadn't been for you meddling geeks!
Storage24 Jun 2022 | 84
How one techie ended up paying the tab on an Apple Macintosh Plus
On Call Oh my word, do you remember MacWrite? It just works, right?
Applications10 Jun 2022 | 167
That time a techie accidentally improved an airline's productivity
On Call Mainframe muddle means extra crossword time for today's hero
Applications03 Jun 2022 | 171
When management went nuclear on an innocent software engineer
On Call It says 'Do Not Touch,' not 'Rip Out My Guts'
Software27 May 2022 | 253
Seriously, you do not want to make that cable your earth
On Call Network? What's that when it's at home?
Columnists20 May 2022 | 248
We can bend the laws of physics for your super-yacht, but we can't break them
On Call Make it work like it does at home
Networks13 May 2022 | 242
Thinnet cables are no match for director's morning workout
On Call Leftover bits of wire where PC used to be? Really ties the office together
Networks06 May 2022 | 252
Your software doesn't work when my PC is in 'O' mode
On Call Code so clever it is like perpetual motion. In C++
Personal Tech29 Apr 2022 | 170
Not to dis your diskette, but there are some unexpected sector holes
On Call Doing the floppy fandango
Storage22 Apr 2022 | 202
You can buy a company. You can buy a product. Common sense? Trickier
On Call Taking the Metal Mickey as customer complains that none of the equipment works
On-Prem15 Apr 2022 | 81
Buying a USB adapter: Pennies. Knowing where to stick it: Priceless
On Call Back up your data, it's later than you think
Personal Tech08 Apr 2022 | 228
The time you solved that months-long problem in 3 seconds
On Call Behold the rarest of IT skills: Tact and diplomacy
Networks01 Apr 2022 | 180
Help, my IT team has no admin access to their own systems
On Call Looks like a job for ... Spotting the Obvious man! (I see you baby, shaking that mouse)
Systems25 Mar 2022 | 207
Client demo in 30 minutes. Just what could go wrong?
On Call DNS means Do Not Shove under desk
Networks18 Mar 2022 | 94
We have redundancy, we have batteries, what could possibly go wrong?
On Call Practise makes... less than perfect
On-Prem11 Mar 2022 | 179
Saving a loved one from a document disaster
On Call The Words are Perfect, the keyboard action less so
Applications04 Mar 2022 | 178
Your app deleted all my files. And my wallpaper too!
On Call The program is Fast, the sales team is Furious, and their data is definitely not Expendable
Applications25 Feb 2022 | 167
File suffixes: Who needs them? Well, this guy did
On Call He followed the instructions... blindly
Columnists18 Feb 2022 | 206
Real-time software? How about real-time patching?
On Call For those times when being On Call means more than just cycling the power
Software11 Feb 2022 | 126
No, I've not read the screen. Your software must be rubbish
On Call Dialog? What dialog?
Applications04 Feb 2022 | 212
Bouncing cheques or a bouncy landing? All in a day's work for the expert pilot
On Call Sure, you can program an autopilot but will you be defeated by a Dell?
Personal Tech28 Jan 2022 | 144
Why should I pay for that security option? Hijacking only happens to planes
On Call But if I give him my bank details, I'll be rich!
Security21 Jan 2022 | 69
Software guy smashes through the Somebody Else's Problem field to save the day
On Call Stay in your lane? Or check for a shoddy connection job?
Networks14 Jan 2022 | 178
Nothing's working, and I've checked everything, so it must be YOUR fault
On Call Yes, but are you sure? Really sure?
Columnists07 Jan 2022 | 163
You've stolen the antiglare shield on that monitor you've fixed – they say the screen is completely unreadable now
On Call Scrub-a-dub-dub, we work in a fug
Personal Tech31 Dec 2021 | 161
Who you gonna call? Premium numbers, but a not-so-premium service
On Call Let me take you back – way back – to 1998
Columnists24 Dec 2021 | 134
The Filth Filter is part of the chipset, honest. Goes between the TPM and SEP. No, really
On Call One to wheel out when those friend tech support calls get too much
Personal Tech17 Dec 2021 | 46
What came first? The chicken, the egg, or the bodge to make everything work?
On Call Taming the multi-tentacled IT beast with spoofing, shell scripts, and a bit of C
Networks10 Dec 2021 | 133
How do you call support when the telephones go TITSUP*?
On Call Fix the printer, fix the phones
Networks03 Dec 2021 | 127
Swooping in to claim the glory while the On Call engineer stands baffled
On Call Backups or crack-ups? Welcome to the world of the IBM System/3
Storage26 Nov 2021 | 158
A lightbulb moment comes too late to save a mainframe engineer's blushes
On Call Throwing light onto a frozen bit of big iron
On-Prem19 Nov 2021 | 206
The Ministry of Silly Printing: But I don't want my golf club correspondence to say 'UNCLASSIFIED' at the bottom
On Call Weekend upgrade shows how many MoD staff made personal use of tech
Personal Tech12 Nov 2021 | 206
Say what you see: Four-letter fun on a late-night support call
On Call It's on a computer screen. It must be some sort of technical jargon, right?
On-Prem05 Nov 2021 | 204
Sharing is caring, except when it's your internet connection
On Call The SSID 'AllYouCanEatBuffetOfPr0n' might not help either
Networks29 Oct 2021 | 127
How to keep a support contract: Make the user think they solved the problem
On Call Look what you found! Aren't you clever!
On-Prem22 Oct 2021 | 99
Scoot on over for a wheely tricky mystery with an electrifying solution
On Call The computer is a chauvinist, you say?
On-Prem15 Oct 2021 | 83
Fatal Attraction: Lovely collection, really, but it does not belong anywhere near magnetic storage media
On Call Your PC is not a fridge
Storage08 Oct 2021 | 165
Computer shuts down when foreman leaves the room: Ghost in the machine? Or an all-too-human bit of silliness?
On Call The answer won't surprise you
Personal Tech01 Oct 2021 | 222
Check your bits: What to do when Unix decides to make a hash of your bill printouts
On Call Symbol shenanigans turned out to be the least of the government's problems
On-Prem24 Sep 2021 | 130
Electron-to-joule conversion formulae? Cute. Welcome to the school of hard knocks
On Call Shake, rattle and roll is incompatible with your PABX
On-Prem17 Sep 2021 | 145
Not too bright, are you? Your laptop, I mean... Not you
On Call Those knobs can be sensitive
Personal Tech10 Sep 2021 | 109
Oh! A surprise tour of the data centre! You shouldn't have. No, you really shouldn't have
On Call Getting hot and steamy in London's Docklands
PaaS + IaaS03 Sep 2021 | 120
Fix five days of server failure with this one weird trick
On Call When you have eliminated the impossible...
Columnists27 Aug 2021 | 163
So the data centre's 'getting a little hot' – at 57°C, that's quite the understatement
On Call You know that thing that's supposed to put out the fire?
Columnists20 Aug 2021 | 102
See that last line in the access list? Yeah, that means you don't have an access list
On Call But I hired the most expensive of contractors – how could this have happened?
Networks13 Aug 2021 | 99
Breaking Bad or just a bad breakpoint? That feeling when your predecessor is BASIC
On Call Here I am to save the day!
Software06 Aug 2021 | 90
Malware and Trojans, but there's only one horse the boss man wants to hear about
On Call The company's IT might be on fire, but my needs trump those of the many
Security30 Jul 2021 | 31
Exsparko-destructus! What happens when wand waving meets extremely poor wiring
On Call You killed my data centre, prepare to die
On-Prem23 Jul 2021 | 95
Try placing a pot plant directly above your CRT monitor – it really ties the desk together
On Call Actually, no. Don't do this
Personal Tech16 Jul 2021 | 192
Where's the boss? Ah right, thorough deep-dive audit. On the boardroom table. Gotcha
On Call Ooh, watch out for splinters
On-Prem09 Jul 2021 | 80
Go to L: A man of the cloth faces keyboard conundrum
On Call When a user really is holier than thou
Personal Tech02 Jul 2021 | 184
Ouch! When the IT equipment is sound, but the setup is hole-y inappropriate
On Call Let me draw a picture for you
Personal Tech25 Jun 2021 | 102
A hotline to His Billness? Or a guard having a bit of a giggle?
On Call Choose Your Own On Call
Software18 Jun 2021 | 81
We don't know why it's there, we don't know what it does – all we know is that the button makes everything OK again
On Call It must be working, look at the LED
Offbeat11 Jun 2021 | 184
Today I shall explain how dual monitors work using the medium of interpretive dance
On Call You want the truth? You can't handle the truth!
Columnists04 Jun 2021 | 151
The server is down, money is not being made, and you want me to fix what?
On Call The sound of silence? No, no, it's stupidity
Personal Tech28 May 2021 | 176
Oh Lord, won't you buy me a Mercedes-Benz? Detroit waits for my order, you'd better make amends
On Call I've worked hard all day on-call... you drive me round the bend
Networks21 May 2021 | 103
Protip: If Joe Public reports that your kit is broken, maybe check that it is actually broken
On Call Because now you have a bill to replace all these perfectly functional devices
Personal Tech14 May 2021 | 87
The swift in-person response is part of the service (and nothing to do with the thing I broke while trying to help you)
On Call I'll talk you through the steps... oh sh-
Systems07 May 2021 | 33
Can't get that printer to work? It's not you. It's that sodding cablin.... oh beautiful job with that cabling, boss
On Call Goodbye, Mr Chips
Personal Tech30 Apr 2021 | 176