Outage

Kakao CEO quits, South Korea hits emergency button after dire datacenter blaze

Almost, but not quite, that moment of Big Tech accountability you've been waiting for

Off-Prem19 Oct 2022 | 5

Datacenter fire takes out South Korea's top two web giants

Sub-par disaster recovery plans leave Naver and Kakao with savage service interruptions

Off-Prem17 Oct 2022 | 7

UK hospitals fall back on pen and paper after Oracle Cerner outage

Staff couldn't access patient records and paper stocks were running low

Databases12 Oct 2022 | 11

US to relax restrictions for tech companies in Iran

With censorship looming, US wants to bring internet, communications companies into fray

Networks26 Sep 2022 | 6

Iran blocks Whatsapp, Instagram as citizens protest death of Mahsa Amini

Also: New 'magnet of threats' attackers and FBI has details on Iran's online incursion into Albania

Security23 Sep 2022 | 16

Datacenter outages are costing more, $1m+ failures now common

And operators not getting any better at saving power – or watching the water their bit barns drink

On-Prem21 Sep 2022 | 5

Google says some AI call center agents took the morning off

Updated Replace unreliable people with tireless cloudy software, they said …

AI + ML20 Sep 2022 | 8

Electrical explosion at Google datacenter injures three

Search, Maps and YouTube later suffer brief outages - nothing as concerning as the injuries suffered by workers

Off-Prem09 Aug 2022 | 16

Major IT outage forces UK emergency call handlers to use 'pen and paper'

Updated Suspected cyberattack at Advanced takes down part of server estate that hosted range of apps

On-Prem05 Aug 2022 | 38

Meta proposes doing away with leap seconds

Are you not enough of a time thief already, Zuckerberg?

Off-Prem26 Jul 2022 | 116

After config error takes down Rogers, it promises to spend billions on reliability

Routers flooded with internet traffic in filter blunder, watchdog told

Networks25 Jul 2022 | 20

Hospital IT melts in heatwave, leaving doctors without patient records

Clinical systems 10 years old, new software due to go live next year

On-Prem22 Jul 2022 | 21

Microsoft Teams outage widens to take out M365 services, admin center

Updated Remember: telephones exist, are handy for collaboration, and usually work

SaaS21 Jul 2022 | 51

Good news: Twitter fell over. Bad news: It's working again

Updated All-too-brief reminder of quieter times as overcapacity turns to full-on outage

Networks14 Jul 2022 | 21

Canadian ISP Rogers falls over for hours, takes out broadband, cable, cellphones

Updated ATMs, 911 calls, and more hit by networking snafu

Networks08 Jul 2022 | 58

Massive telecom outage in Japan kicks 40 million mobile users offline

KDDI advises customers to act like it's 1993 and rediscover landlines and payphones

Networks04 Jul 2022 | 15

Cloudflare's outage was human error. There's a way to make tech divinely forgive

Opinion Don't push me 'cos I'm close to the edge. And the edge is safer if you can take a step back

PaaS + IaaS27 Jun 2022 | 23

Teeth marks yield clue to widespread internet outage in Canada

The chompers belonged to a beaver and offer a parable on the risks of a shared physical layer

Networks15 Jun 2022 | 57

IT downtime not itself going down, power failures most common cause

2022 in a nutshell: Missing SLAs, failing to meet customer expectations

Systems08 Jun 2022 | 4

Internet went offline in Pakistan as protestors marched for ousted prime minister

Two hour outage 'consistent with an intentional disruption to service' said NetBlocks

Networks26 May 2022 | 1

Atlassian comes clean on what data-deleting script behind outage actually did

Who, Us? Day 10 of ongoing disruption: Have some sympathy for admins, it's a difficult read

Devops14 Apr 2022 | 91

At last, Atlassian sees an end to its outage ... in two weeks

Cloud collaboration biz says script deleted data that's so far been restored via backups

Devops11 Apr 2022 | 48

SpaceX's Starlink service suffers brief but global weekend outage

Out of this world service for Musk's satellite broadband

Offbeat11 Apr 2022 | 4

Atlassian adds Analytics, Atlas, Compass to line up

One hopes they can stay online long enough for customers to evaluate

SaaS06 Apr 2022 | 1

CircleCI suffering 'degraded performance' for hours

Updated DevOps platform tells devs it is ‘continuing to work on a longer-term fix’

Off-Prem06 Apr 2022 | 2

GitHub explains outage string in incidents update

It was MySQL, with the resource contention, in the database cluster

Software24 Mar 2022 | 21

Google Maps just got lost for a few hours

Outage tripped up web, native apps while cloud had a wobble

SaaS18 Mar 2022 | 35

It's not WW3. Spotify, Discord, Google Cloud had a wobble

Whoever tripped over the cable, plug it back in, please

Off-Prem08 Mar 2022 | 6

Users report trouble with Azure DevOps services

Updated Thanks Microsoft! Engineers in Europe get to finish early today

Devops15 Feb 2022 | 6

Update 'designed to improve user experience' takes down the Microsoft 365 Admin Portal

Updated Redmond's quality control shines once more

Off-Prem03 Feb 2022 | 53

ISO.org outage hits day 3: Still in the dark as the important matter of bunk bed standards enters discussion

Time to get out ISO 22300:2021, Security and resilience – Vocabulary

Off-Prem28 Jan 2022 | 19

Multi-day IT systems outage whacks umbrella biz Parasol Group amid fears of a cyber attack

Contractors say they haven't been paid, and are in the dark too

Security14 Jan 2022 | 19

Data centre outfit Interxion hit with outage at central London facility

Updated Users complain: We weren't told that LON1 had done one

On-Prem11 Jan 2022 | 19

Nationwide Building Society's Faster Payments turn into Slower Payments for 2022

Processing goes a bit TITSUP* at UK finance outfit

Networks04 Jan 2022 | 31

AWS power failure in US-EAST-1 region killed some hardware and instances

Some servers and EBS volumes won’t make it back

PaaS + IaaS22 Dec 2021 | 67

Oh no, here we go again, groans the internet as AWS runs into IT problems. Briefly this time

If you're wondering why you couldn't access a website, app, or service for about 30 minutes today, this may be it

PaaS + IaaS15 Dec 2021 | 7

FoI response points to network updates for ambulance outage on England's south coast

Exclusive November incident led to delays in emergency service dispatches

Networks14 Dec 2021 | 17

ZOE COVID Study app starts the week with a lockdown of its own

Symptom tracker suffers Monday morning borkage

Off-Prem13 Dec 2021 | 9

AWS wobbles in US East region causing widespread outages

Updated 'We have identified the root cause and we are actively working towards recovery' - which now appears almost complete

Off-Prem07 Dec 2021 | 54

Indian government committee slams 'gross misuse' of internet shutdowns – even in Kashmir

Officials use them for mundane matters, not big emergencies as laws intend

Legal07 Dec 2021 | 5

Microsoft 365 admins 'flooded' with bulk and bogus notifications for over an hour

Updated Recent change to cloud services suspected as cause, any real messes will be advised in email only for now

SaaS03 Dec 2021 | 11

BT's Plusnet shows Google how it's done as email woes enter their third day

Updated Call that an outage? Now this is an outage

Off-Prem12 Nov 2021 | 49

Oh, Comcast. An Xfinity customer and working from home? Maybe not this morning

Where were you during the Great Comcast Outage?

Off-Prem09 Nov 2021 | 15

Weeks after Red Bee Media's broadcast centre fell over, Channel 4 is still struggling with subtitles

Updated Got a Disaster Recovery plan? Ever tested it? You probably should...

Systems19 Oct 2021 | 47

Facebook, Instagram finally end days of uptime by returning to some downtime

Brave of Zuckerberg to switch to a three-day working week

Personal Tech08 Oct 2021 | 31

We have some sad news about Facebook. It has returned to the internet after six-hour mega outage

Updated It’s not DNS. There is no way it’s just DNS. It was BGP

Networks04 Oct 2021 | 169

AWS US East region endures eight-hour wobble thanks to 'Stuck IO' in Elastic Block Store

EC2 instances were impaired, Redshift hurt, and some of you may still struggle to access your data

PaaS + IaaS28 Sep 2021 | 16

Fastly CEO opens up on that June outage that crippled so many websites

Admits some customers, including one in top ten yet to return its network

Networks05 Aug 2021 |

Xero says accounting software users were locked out by login glitch, not nefarious deeds

Issue has been resolved and your data is 'secure', claims SaaS outfit

SaaS28 Jul 2021 | 1

'Login infrastructure issue' blamed as sustained Xero outage threatens payrolls

Accountancy software goes TITSUP* as biz users can't invoice customers nor see who's paid their bills

SaaS27 Jul 2021 | 32

Akamai Edge DNS goes down, takes a chunk of the internet with it

Updated If you're wondering why some websites disappeared today

PaaS + IaaS22 Jul 2021 | 37

What knocked out Brit cloud slinger Memset for the night? A busted fibre cable upstream of its data centre, apparently

Updated Multi-hour outage and customers left in the dark

PaaS + IaaS22 Jun 2021 | 14

Not very sage rage over UK pay outage: Opayo says 'ohheyno' as payment processor's payments stop processing

Glitch leaves punters unable to pay for their goods and services

Off-Prem17 Jun 2021 | 9

Excuse me, what just happened? Resilience is tough when your failure is due to a 'sequence of events that was almost impossible to foresee'

Feature There was no big bang – and it could happen to you

Software12 Jun 2021 | 85

AWS Frankfurt experiences major breakdown that staff couldn’t fix for hours due to ‘environmental conditions’ on data centre floor

Updated Cloud colossus says aircon fail caused kit to shut down, networks dropped out and EC2 instances went dark

Off-Prem11 Jun 2021 | 31

Global Fastly outage takes down many on the wibbly web – but El Reg remains standing

Updated 'Potential impact to performance' drops some of the world's biggest websites offline

Off-Prem08 Jun 2021 | 103